FCC to collect data on ACP recipients, subscriptions and offerings

The FCC reports

The Federal Communications Commission has adopted an order creating the Affordable Connectivity Program Transparency Data Collection, a statutorily mandated annual data collection describing all internet service plans subscribed to by households enrolled in the Affordable Connectivity Program (ACP).  Congress, through the Infrastructure Jobs and Investment Act, required the Commission to collect this data for all service plans subscribed to by an ACP-enrolled household.  Providers must also submit plan characteristics including speed, latency, and bundle characteristics, and a unique identifier associated with a broadband label if applicable, as well as certain aggregated plan enrollment subscriber data.

“To find out whether this program is working as Congress intended, we need to know who is participating, and how they are using the benefit,” said Chairwoman Rosenworcel.  “So we’re doing just that.  The data we collect will help us know where we are, and where we need to go.  We’re also standardizing the way we collect data, and looking for other ways to paint a fuller picture of how many eligible households are participating in the ACP.  We want all eligible households to know about this important benefit for affordable internet service.”

The Order would require ACP providers to submit annually data on price, plan coverage, and plan characteristics of their broadband internet services subscribed to by ACP-enrolled households.  A Further Notice seeks comment on subscriber enrollment data, digital divide metrics, metrics related to low-income plan and connected device offerings, and on the merits and burdens associated with the collection of subscriber level information.  The Further Notice also seeks comment on whether the Commission should collect information related to the digital divide, including whether an ACP subscriber is a first-time or existing broadband subscriber or is subscribed to multiple plans.  In addition, the Further Notice seeks comment on the collecting information related to providers’ low-income broadband plan and connected device offerings.

It would be nice if there was a way to invite the household to also take a speed test. Then we’d know what they are paying for and what they are getting. It seems like with the public money being invested that both parties (provider and subscriber) could be enticed to provide as much info as requested, certainly in terms of the service.

OPPORTUNITY: Affordable Connectivity Outreach Grant Program now open

If you are working to spread the word on Affordable Connectivity Program funding (ACP) in your community, this funding might be for you

The Affordable Connectivity Outreach Grant Program (ACP Outreach Grant Program) is comprised of four complementary grant programs:

  • National Competitive Outreach Program (NCOP)
  • Tribal Competitive Outreach Program (TCOP)
  • Your Home, Your Internet (YHYI) Outreach Grants
  • Affordable Connectivity Program (ACP) Navigator Pilot Program (NPP) Outreach Grants

The FCC issues this NOFO to describe the requirements under which it will award grants for the NCOP and the TCOP. A separate NOFO will be issued for the ACP Outreach Grant Program – Pilot Programs, YHYI and NPP. The ACP Outreach Grant Program is one tool among a comprehensive set of measures authorized by the Infrastructure Investment and Jobs Act of 2021(Infrastructure Act) and implemented by the FCC to help bridge the digital divide. The ACP Outreach Grant Program will help increase awareness of and participation in the ACP among eligible households. The ACP Outreach Grant Program provides new federal funding for the FCC to grant eligible governmental and non-governmental entities with the funding and resources needed to increase awareness of and participation in the ACP among those households most in need of affordable connectivity. See Section IV – Program Description of this NOFO for the full Program Description.

RESOURCE: Recommendations to Prevent Digital Discrimination

The FCC has published Recommendations and Best Practices to Prevent Digital Discrimination and Promote Digital Equity. It’s a work from people on the frontlines after doing interviews and research. They have boiled it down to a series of recommendations – with greater explanation in the report than I have recreated here. I have highlighted the recommendations that struck a chord with me. For example, number 6 on the first list focused on ISPs: encourage competition. Because so much broadband expansion is funding, at least in part, by federal grants and loans, it seems practical to reconsider at how those are funded to encourage competition rather than focus on supporting one provider in any given area.

DEI Working Group Recommendations for Model Policies and Best Practices That Can Be Adopted for States and Localities to Prevent Digital Discrimination by ISPs:

  1. Develop, implement, and make publicly available periodic broadband equity assessments in partnership with ISPs, the community, and other local stakeholders.
  2. Facilitate greater awareness and information sharing among multi-dwelling unit owners regarding tenant choice and competition considering broadband service agreements.
  3. Identify local opportunities that could be used to incentivize equitable deployment
  4. Engage, where permissible under state and federal law, in the management of public property, such as public rights-of-way, to avert discriminatory behaviors that result in or sustain digital discrimination and redlining.
  5. Convene regular meetings of broadband providers and other stakeholders, including community anchor institutions, public interest groups, community advocates, labor organizations, and faith-based institutions, to evaluate areas and households unserved or underserved with competitive and quality broadband options.
  6. Encourage fair competition and choice.

DEI Working Group Recommendations to Support Digital Equity:

  1. Make low-cost broadband available to low-income households through government benefit programs, in combination with internet service providers’ low-income programs.
  2. Build on the success of existing benefit programs that allow low-income households to apply a credit to an internet service of their choice.
  3. Raise awareness about connectivity programs for programs among eligible households.
  4. Strengthen marketing and communications about available federal and state connectivity programs and other programs that target low-income or other unconnected members of a community.
  5. Streamline the application process for government benefit programs referred to above.
  6. Increase support and funding for organizations such as schools, nonprofits, and faith-based organizations to provide digital navigation assistance in communities they serve.
  7. Fund, promote and leverage the use of digital navigators.
  8. Stakeholders should encourage Congress to create a digital public service and engagement program (e.g., digital navigators), which could conduct trainings and outreach in non-adopting communities.
  9. Increase device access and participation.
  10. Use public-private partnerships to facilitate remote learning and close the homework gap.
  11. Ensure that members of the community have safe spaces to access the internet.
  12. Strengthen digital skilling efforts in underserved communities.
  13. Encourage the creation of workforce development/training opportunities, focusing on historically underrepresented communities.

I&A Working Group Recommendations (Part Two):

  1. Adopt definitions of small minority- and women-owned (SMW) businesses.
  2. Designate a government-wide office to oversee supplier diversity initiatives, including the creation of an annual plan to increase supplier diversity.
  3. Adopt an accountable goal of no less than 30% participation of SMW businesses in state and local infrastructure grant and contract opportunities and provide incentives to first-tier contractors to partner with SMW businesses. 17
  4. Include auditing and in-progress reporting in the contracts/subgrants; implement thoughtful auditing, in-progress reporting, real-time accountability, and enforcement to ensure that SMW goals are met.
  5. The grantees, working in conjunction with the supplier diversity office, should proactively identify contracting and procurement forecasts and needs.
  6. Ensure diverse participation in task forces or committees that advise grantees on their broadband plans, including broadband supplier diversity.
  7. Promote certifications prior to disbursement of funds so that SMW businesses are prepared to participate in the funding opportunities.
  8. Grantees, subgrantees, and contractors should be required to reach out to SMW businesses.

D&E Working Group Recommendations (Part Three):

  1. The Commission needs to examine and expand the definition of “equal access” to facilitate greater adoption and use of high-speed broadband, especially among populations experiencing a range of inequalities resulting from a protected characteristic, or an intersection of various attributes or social determinants that limit their full digital engagement.
  2. The Commission should play a more active role in promoting the relevance of highspeed broadband among populations where broadband can improve quality of lives and increase consumer demand for more equitably deployed broadband services.

How can you help your community or subscribers sign up for Affordable Connectivity (ACP) funds?

This example isn’t from Minnesota but it seems like something folks could replicate here. The SF Tech Council produced this 90 second video on how they got people signed up for ACP funds in their area.

I know folks around the state have been helping. I just thought the video was too good not to share. Thanks to the Institute for Local Self Reliance’s ACP dashboard, we can see that while we’re working on it, there’s progress to be made in Minnesota…

  • Number of Eligible Households Claimed: 87,113
  • Percentage of Eligible Households Claimed: 17.33%
  • Number of Eligible Households Enrolled: 157,322
  • Percentage of Eligible Households Enrolled: 31.3%
  • Total Spending in State: $4,837,651.50

Verizon expands free Home Internet program to Affordable Connectivity Program recipients

Verizon reports

As part of its ongoing mission to help ensure equal and affordable access to internet for all, Verizon today announced select 5G Home and LTE Home Internet services are available for free to qualifying households through the new Verizon Forward Program. Now, qualified customers can take advantage of fast, reliable Verizon Home Internet via 5G Home, LTE Home or Fios at no cost.

Following the launch of Fios Forward earlier this year, these Verizon Home Internet services are now offered for free to qualifying customers. These efforts are part of Citizen Verizon, the company’s responsible business plan for economic, environmental and social advancement.

The Verizon Forward Program is part of Verizon’s participation in the FCC’s Affordable Connectivity Program (ACP), which helps low-income households pay for Internet and mobile services. To qualify for free Verizon Home Internet, customers must be enrolled in ACP.

Here’s more info for potential recipients…

Who qualifies for Affordable Connectivity Program discounts?

ACP eligibility is determined by the FCC and verified by Universal Service Administrative Co. (USAC). New and existing Verizon customers can qualify if they meet any of the following criteria:

  • Emergency Broadband Benefit (EBB) enrolled customer
  • Lifeline enrolled customer
  • Participants of other Federal assistance programs (Medicaid, SSI, etc.)
  • HHI (Household Income) < 200% Federal Poverty Guideline

How to confirm ACP eligibility and enroll

To confirm eligibility for ACP – which is required for the Verizon Forward Program and Fios Forward – check out ACPBenefit.org. Once approved, customers can complete enrollment in ACP by visiting: www.verizon.com/affordableconnectivityprogram.

 

Turns out Affordable Connectivity Program subscribers are power broadband users!

Telecompetitor reports

Households participating in the Affordable Connectivity Program (ACP) are using more broadband in comparison with the broader population of homes, according to OpenVault Broadband Insights (OVBI).

The ACP was launched by the FCC in January. It provides eligible households monthly discounts of as much as $30 on broadband subscriptions. The discounts are as much as $75 on Tribal lands.

“Early indications suggest these participants have a healthy appetite for broadband, driving significantly higher usage patterns in comparison with the average subscriber,” according to the report. “With close to one-fourth (23.8%) of ACP participants qualifying as power users, the impact of an expanding ACP subscriber base has significant implications for broadband traffic, particularly in the last mile.”

The second quarter report from the firm traced heavy usage by ACP households during the second quarter of the year:

  • ACP participants’ average usage of 654 GB per month was 33.3% higher than the average of 490.7 GB for all subscribers.
  • ACP participants’ median usage of 499.3 GB per month was almost 60% higher than the median of 313.9 GB per month for all subscribers.
  • ACP households were 36% more likely to be power users of 1 TB or more, and 52% more likely to be super power users of 2 TB or more.

The second quarter report also found that usage for subscribers on usage-based billing (UBB) is growing more quickly than usage for subscribers on flat rate billing (FRB) plans. During the second quarter, usage by UBB subscribers grew 20.6% year-over-year to 310.7 GB while usage by FRB subscribers grew 8.1% to 322 GB.

For so long survey came back saying there were two main reasons people didn’t get broadband at home – cost and not interested. These stats put those answers in perspective. It’s easy to say you don’t have an interest in something you can’t afford because it’s easier to not want for something you can’t afford and it can feel like a waste of time to look into something you can’t afford. But it seems folks are making up for lost time!

FCC and Paul Bunyan raise awareness of Affordable Connectivity Programs

The latest from Paul Bunyan…

Paul Bunyan Communications and the Federal Communications Commission (FCC) are promoting Lifeline Awareness Week, September 12-16.

“Access to reliable high speed Internet service is critical.  We promote the Lifeline and the Affordable Connectivity Program a lot throughout the year and Lifeline Awareness Week is another opportunity to spread the word about these programs.  We want to make sure all of our membership and those who live within our service area know about them and the benefit they can provide.  These programs help those struggling to afford Internet services get and stay connected!” said Gary Johnson, Paul Bunyan Communications CEO/General Manager

Lifeline is an FCC program designed to help make communications services more affordable for low-income consumers.  Lifeline provides up to a $9.25 monthly discount on qualifying voice and broadband services for eligible low-income subscribers and up to $34.25 per month for subscribers on qualifying Tribal lands.  To learn more about Lifeline, go to www.fcc.gov/lifeline-consumers or www.lifelinesupport.org/.

A new FCC program, the Affordable Connectivity Program (ACP), is also now available to help families and households struggling to afford internet service.  The Affordable Connectivity Program provides a discount of up to $30 per month toward broadband service for eligible households and up to $75 per month for households on qualifying Tribal lands.  Additional information about the Affordable Connectivity Program Benefit is available at www.fcc.gov/ACP, or by calling 877-384-2575 between 9 a.m. and 9 p.m. ET any day of the week.  Households that qualify for Lifeline also qualify for the ACP Benefit.

EVENT Sep 15: Webinar on getting assistance from Affordable Connectivity Program

Sahan Journal posts information on how people in Minnesota can get funding from the Affordable Connectivity Program and they are hosting an online even on Sept 15…

On September 15, 2022, Sahan Journal–with support from Comcast–is hosting a free virtual community discussion that uncovers how the landscape around digital equity and access has changed in the last two years, and how that has impacted schooling and remote work in the state of Minnesota. This discussion is ideal for parents who are in the midst of planning for the new school year, or for adult learners and remote workers who have questions on how to take advantage of local and state programs that not only offer affordable internet access and technology, but ensure that you have the proper skills to use hardware and devices, and access broadband when available. Register here no later than September 8,2022: www.tinyurl.com/digital-equity

ILSR’s Community Broadband Networks Initiative unveils new Affordable Connectivity Program Dashboard

Big new tool from the Institute for Local Self Reliance…

Today the Institute for Local Self-Reliance (ILSR) unveiled its Affordable Connectivity Program Dashboard.

A product of ILSR’s Community Broadband Networks Initiative, the interactive dashboard tells a visual story of how many Americans are enrolled in the program, offers predictive models on when the funds will be depleted, and shows how much is being spent at the national, state, and zip-code level.

The Affordable Connectivity Program (ACP) was established with the passage of the Infrastructure Investment and Jobs Act (IIJA) to help low-income households get in-home high-speed Internet service. The program offers a $30 monthly subsidy for income-eligible households to pay for a broadband subscription. The subsidy is $75/month for Tribal citizens and offers a one-time $100 subsidy for all program participants to buy an Internet-connected digital device.

The ACP Dashboard contains numerous features, including the month and year the fund will be depleted. At the current enrollment rate, the fund will run out in March 2025. The dashboard also includes a list of the 10 major cities with the highest ACP enrollment numbers:

  • Cleveland, OH
  • Baltimore, MD
  • Detroit, MI
  • Atlanta, GA
  • Las Vegas, NV
  • Los Angeles, CA
  • Columbus, OH
  • San Diego, CA
  • New York City
  • San Antonio, TX/Washington D.C.

“Although the ACP is a short-term solution to a long-term challenge, it is a vital program for Americans unable to afford basic home Internet service where it’s available now,” noted Community Broadband Networks Initiative Senior Researcher Ry Marcattilio. “However, only a relatively small percentage of eligible households have enrolled in the program.”

“As efforts to ramp-up enrollment are ongoing, it’s important for those concerned about digital equity to bear in mind that the ACP relies on Congressional appropriation. And when the fund is exhausted, low-income households will see their bills go up significantly without further appropriation,” said Christine Parker, Community Broadband Networks Initiative GIS/Data Visualization Specialist.

The ACP Dashboard, which relies on data from the Universal Service Administrative Company, was designed to make ACP enrollment data more accessible to the public, interested policy makers, and frontline digital equity advocates. It can be especially useful as a tool to quickly identify where there are inequities across different parts of the country and begin exploring what may be driving these disparate outcomes. 

“Some parts of the country are seeing higher enrollment rates than others, suggesting there are things to be learned about the obstacles in signing up participants,” Marcattilio said.

The dashboard is iterative and updated with the latest enrollment numbers every two weeks. ILSR’s Community Broadband Networks Initiative has created a standalone website for the dashboard, which can be found here.

About the Institute for Local Self-Reliance:

The Institute for Local Self-Reliance has a vision of thriving, equitable communities. We are a national research and advocacy organization that partners with allies across the country to build an American economy driven by local priorities and accountable to people and the planet. ILSR.org 

Here’s where Minnesota stands (today) with:

  • 27.7 % of eligible households enrolled
  • 139,161 total household enrolled
  • $4,279,200.75 Total spending in MN

EVENT Sep 12: Affordable Connectivity Program Sign Up Day in Inger

An announcement from Paul Bunyan…

Paul Bunyan Communications, the Leech Lake Band of Ojibwe, and the Itasca Economic Development Corporation (IEDC) are holding a sign-up day for the Affordable Connectivity Program, on Monday, September 12 from 2-7 p.m. at the Inger Community Center.

This new long-term benefit will help to lower the cost of broadband service for eligible households struggling to afford internet service and provides a discount of up to a $30 per month toward broadband service for eligible households and up to $75 per month for qualifying households on qualifying Tribal lands.

A household is eligible if one member of the household meets at least one of the criteria below:

  • Has an income that is at or below 200% of the Federal Poverty Guidelines;
  • Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;
  • Participates in one of several Tribal specific programs, such as Bureau of Indian Affairs General Assistance, Tribal Head Start (only households meeting the relevant income qualifying standard) Tribal TANF, or Food Distribution Program on Indian Reservations;
  • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision;
  • Received a Federal Pell Grant during the current award year; or
  • Meets the eligibility criteria for a participating broadband provider’s existing low-income program.

Eligible households can enroll at the sign-up event, through a participating broadband provider, or by going to ACPBenefit.org to submit an online application or print a mail-in application and contacting their preferred participating broadband provider and selecting a plan.  Additional information about the Emergency Broadband Benefit is available at www.fcc.gov/ACP, or by calling 877-384-2575 between 9 a.m. and 9 p.m. ET any day of the week.

About Paul Bunyan Communications

Paul Bunyan Communications has the region’s largest and fastest all fiber optic network with over 6,000 square miles throughout most of Beltrami County and portions of Cass, Hubbard, Itasca, Koochiching, and St. Louis Counties.  The Cooperative provides fiber optic fast Internet speeds up to 10 Gig powered by the GigaZone, television services, digital voice services, Residential and Business IT services, and is also the home of northern Minnesota’s certified Apple Service Center.

About Itasca Economic Development Corporation

The Itasca Economic Development Corporation (IEDC) formed in 1981 as a non-profit corporation dedicated to the creation of high-quality jobs in and around Itasca County. Throughout its history, IEDC has established itself as a go-to resource for business retention, growth, and expansion. Their mission is to grow the Itasca County economy through education, research and outreach that creates business opportunities.

Whitehouse reports in broadband investment through Bipartisan Infrastructure Law in Minnesota

The Whitehouse reports

Eight months following the passage of the Bipartisan Infrastructure Law, the Biden-Harris Administration has made unprecedented investments in all 50 states and territories to build a better America that delivers for all communities. Since November 2021, President Biden and Vice President Harris have left no community behind in their efforts to rebuild America’s infrastructure.

Here’s what the Whitehouse says about broadband in Minnesota

Internet: High-speed internet is necessary for Americans to do their jobs, participate in school, access health care, and stay connected. Yet nearly 19% of Minnesotans do not have an internet subscription. The Bipartisan Infrastructure Law invests $65 billion to provide affordable, high-speed internet to every American. Minnesota will receive a 2 minimum allocation of at least $100 million to help ensure high-speed internet coverage across the state. Additionally, experts estimate that as many as 860,000 households in Minnesota are eligible for the Affordable Connectivity Program, which cuts internet bills by up to $30 per month, or $75 for households on Tribal lands, and provides a one-time $100 discount off a connected device. The Biden-Harris Administration is providing further cost savings by working with internet providers to offer high-speed internet plans that are fully covered by the Affordable Connectivity Program — meaning most eligible households can now get high-speed internet without paying a dime.

  • Progress to date: About 125,506 households in Minnesota are enrolled in the Affordable Connectivity Program, with more signing up every day. Households can check their eligibility, sign up, and find fully covered internet plans at GetInternet.gov.

MN Broadband Task Force July 2022: Affordable Connectivity Program and American Connection Corps

The Task Force member heard about Affordable Connectivity Program and Affordable Connectivity ProgramAmerican Connection Corps. It was energizing and informative.

They also got an update from the Office of Broadband Development. The OBD is in the middle of receiving Border to Border applications with hopes of doing a second round of funding later in the fall.

1:30 p.m. – 1:40 p.m. Welcome, Task Force Introductions, Attendee Introductions and Approval of Minutes from May 20, 2022 Meeting

Meeting the new Task Force member, Phil Stalboerger, VP Public Affairs, Medical Transportation Management

1:40 p.m. – 1:45 p.m. Office of Broadband Development Diane Wells, Deputy Director

There are four staff members now. The Digital Equity Application and Letter of Intent were both filed. The BEAD filing is due later. The next deadline is Aug 5, to report that we do want $5 million for broadband planning. The Capitol Projects Funds – we have $70 million from the fund already in the grant project. There’s another $110 million available ($60.2M already spoken for) need to discuss the rest.

Border to Border grants are open now. The deadline to submit an intent to apply has passed. We are going through the stages and hope to be done in September. Hoping to open another grant round later this fall.

We are working to add new staff. Final stages of hiring a Digital Equity Lead. Applications just closed for Executive Director. It will be at least a 2-interview process. Will soon be hiring more grant managers.

1:45 p.m. – 2:15 p.m. Affordable Connectivity Program Dave Savolaine, Consumer Affairs and Outreach Division, FCC

2:30 p.m. – 3:15 p.m. American Connection Corps Updates in Minnesota Benya Kraus, Lead for America Co-Founder and ACC Executive Director

The American Connection Corps is a national nonprofit that matches fellows with rural communities to expand broadband infrastructure and use. They have had great support from Land o’Lakes and Center Care.

We heard from fellows from Otter Tail and Redwood and their efforts to understanding the broadband needs in the community and increasing use. They have done great work with gathering data, mapping out availability and funding opportunities.

We also heard about the importance broadband has in bringing healthcare, especially mental healthcare to rural areas.

3:15 p.m. – 3:20 p.m.  Affordability and Adoption Sub-Group

  • Haven’t met – but talked about a schedule for the future.

3:20 p.m. – 3:25 p.m. Funding, Mapping and Usage Sub-Group

  • Did meet. Making plans for future topics. How can people challenge the maps? How can we track the funds available.

3:25 p.m. – 3:40 p.m. Governor’s Task Force on Broadband Update Teddy Bekele, Chair, Minnesota Governor’s Task Force on Broadband

They are still talking about sending a letter to the PUC about LTD Broadband’s reconsidering ETC status.

3:40 p.m. – 3:45 p.m. Public Comment, Other Business, August 29 Meeting Plans, Wrap-up

EVENT: June 15 sign-up day for the Affordable Connectivity Program in Cass Lake

An announcement (from the Bemidji Pioneer) for folks near Cass Lake and a good idea for community and broadband leaders in other areas…

Paul Bunyan Communications and the Leech Lake Band of Ojibwe will hold a sign-up day for the Affordable Connectivity Program from 9 a.m. to 3 p.m. on Wednesday, June 15, at the Facility Center, 16126 John Moose Drive NW, Cass Lake.

“This new long-term benefit will help to lower the cost of broadband service for eligible households struggling to afford internet service and provides a discount of up to a $30 per month toward broadband service for eligible households and up to $75 per month for qualifying households on qualifying Tribal lands,” a release said.

20 Broadband companies poised to offer effectively free access

Yahoo Finance reports…

The Biden administration announced Monday that 20 leading internet service providers have agreed to offer basic low cost plans that will be free for millions of Americans after a refund.

The 20 companies, including AT&T (T), Comcast (CMCSA), and Verizon (VZ), cover more than 80% of the U.S. population. They will immediately provide at least one plan that costs no more than $30 a month and provides download speeds of at least 100 mbps.

The White House says that 40% of the U.S. population, about 48 million households, will be eligible to sign up through an existing program called the Affordable Connectivity Program (ACP). The program is aimed at lower income Americans and offers participants a discount of up to $30/month on their internet bill, meaning they’ll effectively get free service if they can get online with one of these participating companies.

AT&T CEO John Stankey said his company’s new plan “when combined with federal ACP benefits, provides up to 100 Mbps of free internet service.”

Helpful Instructions to Apply for the Affordable Connectivity Program

C|Net has a helpful article on how to apply for the Affordable Connectivity Program. I thought folks might be able to pass this on to folks who can share the news with likely candidates. It seems like often programs like these get underused because the folks who really need it aren’t online to get these good instructions. They outline the steps:

  • Find out if you qualify
  • See if you can skip the queue
  • Have your paperwork ready
  • Apply
  • Follow up with your provider

I won’t copy the whole article here but here’s the “apply” info for folks who read to fast (like me) and to give you a sample of the rest of the article…

You have three different ways to apply for the Affordable Connectivity Program. The first is to apply online. You can log in and create a new account at the ACP’s online application portal.

Your second option is to apply by mail. You will need to print out an application, complete it, and send your copies of the required documents to ACP Support Center, PO Box 7081, London, KY 40742.

Finally, your other option is to contact your ISP directly and ask if it participates in the ACP. If it does, it should be able to assist you and walk you through whatever steps are needed to complete the process.