FCC Connect2Health Task Force to host virtual listening sessions

Announcement from the FCC… (Note – Parties interested in participating in these virtual sessions should contact the Task Force by July 28, 2017, by sending an e-mail to connect2health@fcc.gov, and inserting “Virtual Listening Session” in the subject line.)

The Federal Communications Commission’s Connect2Health Task Force announces that it will convene several virtual listening sessions over several weeks, starting the week of August 7, 2017, to more efficiently facilitate targeted input on broadband health issues (including on the rural/urban gap and other digital divide issues) from non-traditional stakeholders and those outside the Washington, DC area. This effort specifically relates to the Task Force’s development of recommendations on critical regulatory, policy, technical, and infrastructure issues concerning the emerging broadband-enabled health and care ecosystem described in the April 24, 2017, Public Notice issued in GN Docket No. 16-46 (FCC Seeks Comment and Data on Actions to Accelerate Adoption and Accessibility of Broadband-Enabled Health Care Solutions and Advanced Technologies).

In addition, the formal comment period for GN Docket No. 16-46 will remain open until September 29, 2017, to give interested parties an opportunity to file additional comments and information following the completion of the virtual listening sessions.1 Parties have also expressed interest in submitting comments and suggestions for enhancements related to the Mapping Broadband Health in America platform released on June 8, 2017, and this extension will facilitate such filings.

The scheduled virtual listening sessions will serve to supplement the Commission’s typical in person, ex parte meeting process and will be conducted via teleconference with participants from specified stakeholder groups as detailed below. We anticipate that each of the sessions will last for about an hour. Conducting these sessions via teleconference will help ensure that interested parties based outside the Washington, DC area can participate. The calls will be led by Task Force staff and will be recorded and transcribed for the record. The resulting transcripts will be publicly-available in the above referenced docket on the FCC’s website. Interested parties may submit comments and any additional input in response to the discussions reflected in the transcripts.

Parties interested in participating in these virtual sessions should contact the Task Force by July 28, 2017, by sending an e-mail to connect2health@fcc.gov, and inserting “Virtual Listening Session” in the subject line. Please identify the session(s) of interest; provide a brief personal biography; your contact information; a description of your organization (and/or link to your organization website), if applicable; and the extent of your availability (specify days and EST times) during the specified week.3 Please note that the stakeholder groups listed below are based on stakeholders that have submitted comments in the above-referenced docket and/or have engaged the Task Force; the list below is not intended to reflect the full range of stakeholders relevant to broadband health issues. The Task Force welcomes the participation of any interested party. Once final schedules are determined, the Task Force will notify participants of the date and time of their selected session(s), as well as any additional information and instructions.


Week of Aug. 7: Health Care Provider Forum: e.g., Health system administrators and CIOs, clinicians and other health care providers (including allied health professionals); community health officials and clinicians; small medical practices; public safety and EMS professionals; and researchers

Week of Sept. 11: Rural and Consumer Issues Forum: e.g., Associations and advocacy groups representing rural interests, Tribal lands, people with disabilities, veterans, and older Americans

Week of Sept. 18: Technology and Broadband Services Forum: e.g., Telecommunications carriers, broadband services providers, manufacturers, innovators, and entrepreneurs

Week of Sept. 25: Policymakers Forum: e.g., Federal policymakers; state and local health officials (or their representatives) and other policymakers; associations representing state, county, and city health officials and policymakers; state and local officials involved in developing technology and broadband policies and strategies

For questions and additional information about these virtual listening sessions, please contact Ben Bartolome, Special Counsel, Connect2HealthFCC Task Force, at (770) 935-3383, or via e-mail at Ben.Bartolome@fcc.gov.

Follow up on finding broadband to serve boy with autism in rural MN

In May, I wrote about a boy outside of Biwabik with autism who was missing therapy because his broadband (satellite) was intermittent. In Forum has learned more about the story…

As a youth who suffers from autism, technology is a way that Dalton can connect to the rest of the world.

“He is extremely interested in anything visual,” his mother, Kirsten Klang, said. “That is how he learns.”

However, Dalton usually cannot connect to the internet for videos and other online aids because the family lives in a northern Minnesota area without wired internet service.

“He is so smart,” Klang said. “But I just don’t have the resources to get him as much internet as he could use.”

The satellite internet service Klang uses is spotty, at best, and costly for how little good it provides.

The boy’s story illustrates a push to expand high-speed Internet, known as broadband, in rural Minnesota. Gov. Mark Dayton set a goal of making broadband available to every home and business.

The situation is getting better – but not everywhere…

The government and private investments mean that not everyone’s story is like that experienced by Klang and her son.

“In general, we are seeing the momentum and the interest in the program increase,” Executive Director Danna Mackenzie of the state’s Office of Broadband Development said about state broadband construction grants.

The article goes on to highlights towns with and without access. It’s another example of the growing interest in equitable access for all!

50 innovative ideas – MN gets nod for rural broadband plan

Fast Company just published a list of “50 projects that are really making America great again” – one for each state. Minnesota gets a mention for the Border to Border broadband grants.

A high-speed hookup for rural residents
More of Minnesota will soon have access to what’s become a necessity: reliable, affordable high-speed internet. In January, the state announced its latest Border-to-Border Broadband Development Grant to expand service to some 16,000 households and 2,000 businesses in underserved areas.

Not all of the ideas were technology related – but here are the ones that were (with abbreviated decsritions)…

A push for faster classrooms
The state’s effort to bring high-speed internet to all K–12 schools will be complete by summer. …
A statewide embrace of blockchain
With last year’s Delaware Blockchain Initiative, the state became the first to adopt distributed-ledger technology, to underpin its public archives. …


A technology employer for all
Richmond’s Maxx Potential is a five-year-old tech company whose workers are paid (starting at $12 an hour) to learn on the job. …


A help desk for citizens
New Haven resident Ben Berkowitz created the SeeClickFix app to allow locals to quickly report nonemergency issues (broken meters and streetlights, potholes, and even excessive noise from ice-cream trucks). …


New Hampshire
A bridge with a mind of its own
… sensors along the span that gather data on everything from structural soundness and traffic patterns to the effect of the bridge on the marine life below.


New York
A big-city tech-talent pipeline
…steeps students in digital product development and entrepreneurial thinking while giving them an appreciation for the real-world needs of society…


A lifeline for rural hospitals
… a tech platform that connects remote clinics with primary and specialty care from bigger facilities, eliminating the need for long drives or costly transfers….


A database for smart cities
…opened its data to residents so that they can access traffic patterns and find available parking spots. It’s also sharing its information with other cities to help them develop best practices.


A digital connection for seniors and their families
…LifeLoop, a web-based platform that connects employees at senior-care facilities directly with residents’ families. The LifeLoop site offers relatives real-time updates on their loved ones’ daily activities, along with the ability to send messages to staff…


A marketplace for adventure
…inviting ski coaches, yoga experts, musicians, and more to list their services on its app and find eager clients. The app, which has developed a robust community with more than 1,000 experiences in the Denver area, is setting its sights on nationwide expansion.


A new lens for nature lovers
… an online platform that provides emerging shutterbugs with a million-person community and tools to perfect and sell their work, including online photo tutorials and preset Lightroom-editing filters.


A housing service that doesn’t discriminate
…NoAppFee.com, a platform that runs a background check on applicants and returns a list of buildings guaranteed to approve them.


A map of the natural world
… an interactive mapping system that encourages outdoor enthusiasts to contribute on-the-ground info and photos of the state’s trails. ..

Telepsychiatry project saves $2,500 per patient

I know a lot of us are talking to people (policymakers, providers, community leaders) about the importance of broadband. So I’m going to try to track some short, sharp benefits of broadband. For example, the University of South Carolina recently posted an article on the benefits of broadband and mental health…

Using telehealth technology, mental health professionals in larger metropolitan areas access patients in those rural or remote locations and make treatment recommendations to the local health provider. More than 30,000 patients in South Carolina have been evaluated through Narasimhan’s telepsychiatry projects with a calculated savings of $2,500 per patient compared with traditional face-to-face treatment.

Cost saving appeals to insurance companies and other payers whose buy-in is key to getting psychiatrist participation, Narasimhan says. That is especially important in a state like South Carolina, which has just 10 psychiatrists for every 100,000 people.

Using telehealth technology, mental health professionals in larger metropolitan areas access patients in those rural or remote locations and make treatment recommendations to the local health provider. More than 30,000 patients in South Carolina have been evaluated through Narasimhan’s telepsychiatry projects with a calculated savings of $2,500 per patient compared with traditional face-to-face treatment.

Cost saving appeals to insurance companies and other payers whose buy-in is key to getting psychiatrist participation, Narasimhan says. That is especially important in a state like South Carolina, which has just 10 psychiatrists for every 100,000 people.

Arrowhead Region using telepresence to serve mental health needs

Congrats to the Arrowhead Telepresence Coalition for winning a Minnesota Local Government Innovation Award

County CategoryArrowhead Telepresence Coalition—Collaborative Integration in Person-Centered Services for Integrated Behavioral Health
Arrowhead Health Alliance, a joint-powers entity representing the Minnesota counties of Carlton, Cook, Lake, Koochiching and St. Louis, helped create The Arrowhead Telepresence Coalition (ATC). The ATC is a virtual collaborative focused on developing and expanding an integrated behavioral health network that connects community behavioral health providers with schools, jails, rural hospitals, law enforcement, tribal providers, and others to better serve its community members.

You can learn more about the program

It sounds like it’s an idea that the Minnesota Department of Human Services would like to see expand. In a recent innovation brief, they highlighted the Minnesota State Advisory Council on Mental Health recommendation to provide a common platform for tele-mental health communication…

There is a lack of timely access to mental health services in many communities and schools in greater Minnesota. Mental health services across different systems (i.e. schools, counties, etc.) exist in silos, which has caused difficulty in accessing adequate services for individuals and families. A single tele-mental health platform such as Vidyo, a product already in use in many areas, needs to be made more available. Establishing one tele-mental health platform will improve immediate mental health services and access to communities and schools without developing the same complications we are seeing with the expansion of other fragmented technological systems. In addition, by implementing one tele-mental health platform throughout the state maximum flexibility, provider engagement and lower cost are expected to occur.


  • We recommend the development of infrastructure and tools for quick access to clinical mental health services via Internet Telepresence, also known as Tele-Mental Health, between Minnesota communities, schools and contracted providers. Culture, age and developmental appropriateness needs to be taken to consideration when expanding and providing these services.
  • We recommend the development of a single tele-mental health platform to use across the state. The Vidyo software is already being used to provide tele-mental health services in the state and it should be implemented across systems such as schools and other settings where people receive mental health services. Additionally, this should be made available under one state contract for purchasing.

2016 Report to Governor and Legislature, State Advisory Council on Mental Health & Subcommittee on Children’s Mental Health, December, 2016. (Letter from the Chairs, p. 1.)


Broadband allows helps seniors stay in their homes longer

The Foundation for Rural Service and the Rural Telephone Finance Cooperative published an issue on Aging in Place and the Role of Broadband as part of their Rural Telecom Educational Series.

Here are some fast facts that make telemedicine compelling…

  • Almost 13 percent of Americans are 65 years or older. By 2030, that is expected to be 19 percent – that’s nearly one in five people.
  • AARP found that nearly 90 percent of Americans 65 or older want to stay in their homes for as long possible.
  • Nearly  4 percent more rural seniors are in nursing homes than their urban counterparts
  • According to the National Rural Health Association, only 10 percent of physicians practice in rural America despite the fact that nearly one-fourth of the population lives in these areas.

What does telehealth look like?

Telemedicine can be further classified into three  main categories: 1.  store-and-forward. Medical information—typically in the realm of dermatology, radiology, or pathology— is sent to a doctor or specialist for analysis; this does not require the simultaneous presence of physicians and patients. 2.  remote monitoring. Doctors remotely check a patient’s vital signs and caregivers are alerted to falls or wandering. 3.  interactive services. These involve concurrent interactions between patient and doctor. Services could comprise telephone and email exchanges, as well as live video connections between the two parties.

Where is Minnesota a leader?

Spring Grove Communications, a telephone cooperative in Spring Grove, Minn., is just starting to explore plans for telemedicine because it recently completed a two-year fiber-to-the-home project. “We’ve got fiber to the home to every house in our service area, and that covers 100 square miles,” explained Craig Otterness, general manager and chief executive officer, noting that telemedicine would be  a good fit. “This is a town of 1,400 and most are elderly.”

And the business case for looking into telemedicine…

Research firm IDC agreed that telecom providers would be smart to capitalize on the telemedicine industry, particularly the residential-based side of the business. “The total addressable market in home telehealth in the United States will grow to 60.3 million households in 2015,” IDC stated. According to a recent report from Kalorama Information, a health care market research firm, the market for remote patient monitoring technologies will grow from $6 billion in 2011 to more than $18 billion by 2014.

Fairview Health offers telehealth services that diagnose and prevent chronic conditions

According to a press release

Leading health care provider Fairview Health Services and online health care innovator Zipnosis have launched the nation’s first virtual protocol to prevent chronic conditions. This new approach to virtual care enables remote diagnosis of chronic conditions, connects the online experience with trusted physicians, and coordinates interventions when clinically appropriate.

This first-of-its-kind, clinician-driven online health risk assessment screens for diabetes and cardiac disease, and is believed to be the first such solution to incorporate expedited laboratory access and customized patient education. Co-developed by Zipnosis and Minneapolis-based Fairview Health Services, this innovative approach to chronic care screening and diagnosis is now being offered to Fairview employees. It’s given the companies the ability to test the new offering while also providing these employees with a convenient way to determine whether they have, or are at risk for, diabetes or cardiac conditions – without needing to schedule an office visit for a screening.

Fairview plans to eventually roll out the program to its patients and residents across the state of Minnesota.

It all starts with the patient and sounds like it can all be done from the comfort of your own home – or bus stop – anywhere you have connectivity…

With the new solution, patients are able to use their iOS or Android smartphones, computers or other web-enabled devices to complete a short online adaptive interview anywhere, anytime, 24/7. The interview guides patients through a series of questions that adjust to their answers based on established, evidence-based medicine guidelines. If lab tests are needed, patients are provided with a ZipTicket® boarding pass, which enables instant referrals to laboratory testing at nearby lab locations, leveraging trusted health system providers. Once the lab results are available—24 to 48 hours following testing—a board-certified provider employed by Fairview reviews the findings in combination with the interview results and makes a recommendation. Patients receive a summary of the findings via email, along with customized educational material to empower adherence to the recommended plan.

If patients are diagnosed with a chronic condition through a virtual visit and related diagnostic testing, they will need to follow up with their primary care provider or a specialist for ongoing care and medication management. Urgent cases will be routed directly to the appropriate care setting based on clinical findings.