Arvig promotes Lifeline Awareness Week

The Pilot Independent reports...

Digital Connectivity and Lifeline Awareness Week is right around the corner, and Arvig is joining the effort to spread the word about this federal program.

Lifeline provides discounts to help low-income residents connect to the nation’s broadband and phone networks to find jobs, access health care services, connect with family and call for help in an emergency. For some people, being connected can be the difference between social interaction and complete isolation.

Arvig is promoting national Digital Connectivity and Lifeline Awareness Week from Sept. 7 to 13 as part of its commitment to providing resources that make high-speed internet and phone service available to everyone.

Staying connected to local resources and emergency services can improve and possibly save lives; and access to local emergency services and community resources is vital to all residents.

Under the program, low-income residents who participate in certain public assistance programs, or qualify based on income, can receive a discount of up to $9.25 per month off their monthly broadband-qualifying service bill; up to $5.25 off their voice-qualifying service bill; and residents on Tribal lands can qualify for up to an additional $34.25 per month.

More information on program eligibility and rules are available at http://www.lifelinesup port.org

A video in American Sign Language about Lifeline is available at: https://youtu.be/wwkjVrd5xHc

Arvig encourages all eligible customers to sign up at any time by going to https://arvig.com/savings or by calling (888) 992-7844.

Lifeline is a government assistance program that is non-transferable and is limited to one discount per eligible household.

FCC extends (again) pause of Lifeline Mobile data increase and voice phase-out

The FCC reports

  1. In this Order, the Wireline Competition Bureau (Bureau) extends, for a year, the waiver pausing both the phase-out of Lifeline support for voice-only services and the increase in the Lifeline minimum service standard for mobile broadband data capacity. Without this decision, support for services that meet only the voice minimum service standard, which currently stands at $5.25 per month, would be eliminated in most areas on December 1, 2025.[1]  Additionally, absent a pause, the minimum service standard for mobile broadband data capacity would rise from 4.5 GB to 29 GB per month beginning December 1, 2025.
  2. As discussed below, we find good cause to pause these changes for an additional year. Absent this action, the minimum service standard for mobile broadband data capacity would have experienced its largest increase since Lifeline minimum service standards were established.  This action will avoid changes that could potentially result in the disruption of communications for Lifeline subscribers as the Commission establishes and evaluates the record in the Delete, Delete, Delete proceeding, a wide-ranging deregulatory review.[2]  Maintaining Lifeline program stability through this action will limit burdens on providers and low-income households while the Commission considers future activity regarding Lifeline voice-only service and setting minimum service standards.

[1] See Lifeline and Link Up Reform and Modernization et al., WC Docket No. 11-42, Third Report and Order, Further Report and Order, and Order on Reconsideration, 31 FCC Rcd 3962, 3989-97, paras. 73-98 (2016) (2016 Lifeline Order); 47 CFR §§ 54.403(a)(2)(iv)-(v).

[2] See In Re: Delete, Delete, Delete, GN Docket No. 25-133, Public Notice, DA 25-219 (rel. Mar, 12, 2025) (Delete, Delete, Delete Public Notice) (seeking public input on identifying FCC rules for the purpose of alleviating unnecessary regulatory burdens).

Hear is some of their reasoning…

  1. Our decision to extend this waiver stems from careful consideration of how to continue to support a stable and robust affordable communications market through the Lifeline program. This waiver also allows the Commission time to consider the recommendations found in the Future of USF Report and options for deregulatory initiatives in the Delete, Delete, Delete[1]  These factors, in addition to ongoing subscribership to voice-only plans despite their lower support rate, lead us to find good cause to pause, until December 1, 2026, both the elimination of voice-only support and the increase in minimum service standards for mobile broadband data capacity.
  2. Voice Support Phase-Out. In each of the last two years, the Bureau paused the scheduled phase-out in Lifeline support for voice-only services due in large part to a continued reliance on voice service.[2]  Extending the waiver of the voice-only services phase-out ensures that voice-only subscribers are not required to subscribe to broadband bundled plans to maintain their access to a Lifeline-supported service.  It further permits these households to maintain access to voice service that bridges a gap in the pursuit of universal service.[3]
  3. We further find that it is in the public interest to continue to pause the complete phase-out of voice-only support to allow the Commission to fully consider the Lifeline program’s objectives and processes, consistent with the Delete, Delete, Delete Public Notice’s stated purpose of identifying FCC rules for the purpose of alleviating unnecessary regulatory burdens.[4] Pausing the phase-out of voice-only support allows the Commission additional time to consider how voice service fits into a modern Lifeline program.  For all of these reasons, we find good cause to pause the phase-out in Lifeline support for voice-only services.
  4. Mobile Broadband Data Capacity Minimum Service Standard. In each of the last two years, the Bureau paused the increase to the minimum service standard for mobile broadband data capacity, primarily due to potential cost barriers that an increase would bring and data showing that Lifeline subscribers may not benefit from an increase in the usage allowance.[5]  In addition, the pause was needed to allow time for the Commission to consider recommendations to revise Lifeline minimum service standards in the Future of USF Report.[6]  The dual needs to consider future changes to this mechanism and to prevent increased capacity requirements that make service potentially more robust than needed, but prohibitively expensive, continues to support maintaining a minimum mobile broadband data capacity of 4.5 GB.

[1] See Future of USF Report, 37 FCC Rcd 10041; Delete, Delete, Delete Public Notice.

[2] 2023 Waiver Order, 38 FCC Rcd at 6100, para. 12; 2024 Waiver Order, 39 FCC Rcd at 7004, para. 12.

[3] See also 2021 Waiver Order, 36 FCC Rcd at 15546, para. 16 (finding that “retail rates for bundled broadband plans that would meet the Lifeline program’s current minimum service standards for broadband data capacity far exceed the cost of plans that would qualify as Lifeline voice-only plans,” which could require some Lifeline subscribers “to either move to a more expensive bundled broadband plan, or forego voice service altogether.”).

[4] See Delete, Delete, Delete Public Notice, at 1.

[5] See 2023 Waiver Order, 38 FCC Rcd at 6101-02, paras. 14-17; 2024 Waiver Order, 39 FCC Rcd at 7005-06, paras. 15-16.

[6] See id.

EVENTS Sep 8-14: Tools from Paul Bunyan Communications and the FCC

From Paul Bunyan Communications

 Paul Bunyan Communications and the Federal Communications Commission (FCC) are promoting Lifeline Awareness Week, September 8-14.

Access to local emergency services and community resources is vital to all residents. Lifeline helps low-income consumers connect to the nation’s voice and broadband networks, find jobs, access health care services, connect with family and call for help in an emergency. For some, being connected can be the difference between social connection and complete isolation.

Paul Bunyan Communications wants residents to get and stay connected and promotes Lifeline throughout the year to raise awareness about the program that provides assistance to those who need voice and/or broadband services but can’t afford it. “Digital Connectivity and Lifeline Awareness Week,” September 8-14 is another opportunity to highlight this important assistance program.

“We promote the Lifeline program a lot because want to make sure all of our membership and those who live within our service area know about it and the benefit it can provide. This program can help those struggling to afford Internet services get and stay connected” said Gary Johnson, Paul Bunyan Communications CEO/General Manager

Lifeline helps low-income consumers connect to the nation’s communications networks, find jobs, access health care services, connect with family and call for help in an emergency. Under the federal Lifeline program, low-income consumers who participate in certain public assistance programs, or qualify based on income can receive a discount of up to $9.25 per month off their monthly bill for broadband, or bundled phone and broadband service, up to $5.25 for voice-only service, and up to a total of $34.25 per month for residents of qualifying Tribal lands. More information on program eligibility and rules is available at http://www.lifelinesupport.org.  An American Sign Language video on Lifeline is available

82 MN Counties where conditional forbearance from the obligation to offer Lifeline-supported voice service applies

The FCC reports…

By this Public Notice, the Wireline Competition Bureau (Bureau) announces the counties in which conditional forbearance from the obligation to offer Lifeline-supported voice service applies, pursuant to the Commission’s 2016 Lifeline Order.[1]  This forbearance applies only to the Lifeline voice obligation of eligible telecommunications carriers (ETCs) that are designated for purposes of receiving both high-cost and Lifeline support (high-cost/Lifeline ETCs), and not to Lifeline-only ETCs.[2]  The Appendix lists the counties where the Commission’s conditional forbearance from high-cost/Lifeline ETCs’ Lifeline voice obligation will apply effective on October 15, 2024.

The 2016 Lifeline Order established conditional forbearance from Lifeline voice obligations in targeted areas where certain competitive conditions are met.[3]  To accomplish this forbearance, the Commission directed the Bureau to release a yearly public notice announcing the counties in which the competitive conditions are met.[4]  In particular, the Commission granted forbearance from high-cost/Lifeline ETCs’ obligation to offer and advertise Lifeline voice service in counties where the following conditions are met: (1) 51% of Lifeline subscribers in the county are obtaining broadband Internet access service; (2) there are at least three other providers of Lifeline broadband Internet access service that each serve at least 5% of the Lifeline broadband subscribers in that county; and (3) the ETC does not actually receive federal high-cost universal service support.[5]

The counties listed in the Appendix meet the two competitive conditions;[6] and for ETCs that are receiving high-cost support in these counties, the forbearance applies only in areas within the county

[1] Lifeline and Link Up Reform and Modernization et al., WC Docket Nos. 11-42 et al., Third Report and Order, Further Report and Order, and Order on Reconsideration, 31 FCC Rcd 3962, 4082-4093, paras. 335-60 (2016) (2016 Lifeline Order).

[2] Id. at 4078-79, para. 325.

[3] Id. at 4079, para. 326.

[4] Id. at 4093, para. 360.

[5] Id. at 4082-83, 4090-93, paras. 335, 354-60.

[6] Using National Lifeline Accountability Database and Lifeline Claims System data as of April 2024, approximately 89% of the counties identified in the Appendix were also eligible for this conditional forbearance in 2023.  The remaining 11% of the counties newly met both competitive conditions in 2024.  There are also 55 counties that are no longer eligible for conditional forbearance because they did not meet the two competitive conditions in 2024.  See Wireline Competition Bureau Announces Counties Where Conditional Forbearance From the Lifeline Voice Obligation Applies, Public Notice, DA 23-561 (WCB 2023).

where the ETC does not receive high-cost support.[1]  We note that this forbearance does not grant relief from the Lifeline voice obligation as to those Lifeline subscribers that the high-cost/Lifeline ETC serves as of the date of this Public Notice.[2]  Additionally, this forbearance does not preclude ETCs from electing to provide and receive reimbursement for Lifeline-discounted voice service.[3]

This forbearance will apply in the counties identified in the Appendix of this Public Notice, to the extent that ETCs are not receiving federal high-cost universal service support in those areas, until 60 days after the Bureau issues a Public Notice in 2025 updating the list of counties in which the Commission’s conditional forbearance applies.[4]

[1] 2016 Lifeline Order at 4093, para. 359.

[2] Id. at 4083, 4085, paras. 335, 340.

[3] Id. at 4085, para. 342.

[4] Id. at 4093, para. 360.

From the appendix, here are the 82 (out of 87) Minnesota counties listed:

  1. BENTON COUNTY
  2. BIG STONE COUNTY
  3. BLUE EARTH COUNTY
  4. BROWN COUNTY
  5. CARLTON COUNTY
  6. CARVER COUNTY
  7. CASS COUNTY
  8. CHIPPEWA COUNTY
  9. CHISAGO COUNTY
  10. CLAY COUNTY
  11. CLEARWATER COUNTY
  12. COOK COUNTY
  13. COTTONWOOD COUNTY
  14. CROW WING COUNTY
  15. DAKOTA COUNTY
  16. DODGE COUNTY
  17. DOUGLAS COUNTY
  18. FARIBAULT COUNTY
  19. FILLMORE COUNTY
  20. FREEBORN COUNTY
  21. GOODHUE COUNTY
  22. GRANT COUNTY
  23. HENNEPIN COUNTY
  24. HOUSTON COUNTY
  25. HUBBARD COUNTY
  26. ISANTI COUNTY
  27. ITASCA COUNTY
  28. JACKSON COUNTY
  29. KANABEC COUNTY
  30. KANDIYOHI COUNTY
  31. KOOCHICHING COUNTY
  32. LAC QUI PARLE COUNTY
  33. LAKE COUNTY
  34. LAKE OF THE WOODS COUNTY
  35. LE SUEUR COUNTY
  36. LINCOLN COUNTY
  37. LYON COUNTY
  38. MCLEOD COUNTY
  39. MAHNOMEN COUNTY
  40. MARSHALL COUNTY
  41. MARTIN COUNTY
  42. MEEKER COUNTY
  43. MILLE LACS COUNTY
  44. MORRISON COUNTY
  45. MOWER COUNTY
  46. MURRAY COUNTY
  47. NICOLLET COUNTY
  48. NOBLES COUNTY
  49. NORMAN COUNTY
  50. OLMSTED COUNTY
  51. OTTER TAIL COUNTY
  52. PENNINGTON COUNTY
  53. PINE COUNTY
  54. PIPESTONE COUNTY
  55. POLK COUNTY
  56. POPE COUNTY
  57. RAMSEY COUNTY
  58. RED LAKE COUNTY
  59. REDWOOD COUNTY
  60. RENVILLE COUNTY
  61. RICE COUNTY
  62. ROCK COUNTY
  63. ROSEAU COUNTY
  64. ST. LOUIS COUNTY
  65. SCOTT COUNTY
  66. SHERBURNE COUNTY
  67. SIBLEY COUNTY
  68. STEARNS COUNTY
  69. STEELE COUNTY
  70. STEVENS COUNTY
  71. SWIFT COUNTY
  72. TODD COUNTY
  73. TRAVERSE COUNTY
  74. WABASHA COUNTY
  75. WADENA COUNTY
  76. WASECA COUNTY
  77. WASHINGTON COUNTY
  78. WATONWAN COUNTY
  79. WILKIN COUNTY
  80. WINONA COUNTY
  81. WRIGHT COUNTY
  82. YELLOW MEDICINE COUNTY

Arvig celebrates Lifeline Awareness Week with info on broadband assistance for households

The Pilot Independent reports

Arvig is committed to providing resources that make high-speed internet accessible to everyone. Part of that commitment includes participating in Lifeline Awareness Week to promote Lifeline Program discounts that help residents access broadband services.

Under the federal Lifeline Program, low-income residents who participate in certain public assistance programs, or qualify based on income, can receive a discount of up to $9.25 per month off their monthly broadband-qualifying service bill; up to $5.25 off their voice-qualifying service bill; and residents on Tribal lands can qualify for up to an additional $34.25 per month.

More information on program eligibility and rules are available at www.lifelinesupport.org.

A video in American Sign Language about Lifeline is available at:

New standards for Lifeline 2023 are announced

The FCC reports on new Lifeline standards for 2023. (Reminder: The Lifeline Program is a government benefit program that provides eligible low-income consumers with a discount on monthly service for voice (telephone), Broadband Internet Access Service (or BIAS, usually called internet service), or a combined telephone/internet service product from a landline or wireless provider.)

By this Public Notice, the Wireline Competition Bureau (Bureau) announces updated minimum service standards for Lifeline-supported service as required by the 2016 Lifeline Order.
1
The 2016 Lifeline Order established minimum service standards for certain Lifeline-supported services and
established annual increases in those standards either in the Commission’s rules or pursuant to calculations set out in the Order and the Commission’s rules.2
Accordingly, we announce the newly calculated minimum service standard for fixed broadband data usage allowance. This new standard will take effect on December 1, 2022. Additionally, we announce that the budget for federal universal service support for the Lifeline program for calendar year 2023 will be $2,572,862,300.3
Mobile broadband minimum service standard. On July 1, 2022, the Bureau acted to pause any increase in the Lifeline minimum service standard for mobile broadband data capacity. 4 As such, the standard will continue to be 4.5 GB per month until at least December 1, 2023.
Fixed broadband minimum service standard for data usage allowance. Pursuant to the 2016 Lifeline Order, beginning December 1, 2022, the Lifeline minimum service standard for fixed broadband data usage will be 1280 GB per month, as calculated from the 2022 Urban Rate Survey data.5
Mobile voice telephony minimum service standard. The 2016 Lifeline Order established an automatic update to the Lifeline minimum service standard for mobile voice service through November 30, 2018.6
Accordingly, pursuant to the 2016 Lifeline Order, on December 1, 2022, the Lifeline minimum service standard for mobile voice service will remain unchanged, at 1000 minutes per month.

Only 13 percent of eligible households in Minnesota take advantage of Lifeline subsidy program

The Benton Institute for Broadband and Society reports

During the first quarter of 2022, the Lifeline National Verifier received 4,457,395 applications. Of the applications received, 48% were fully qualified automatically, and 7% were qualified through manual documentation review. The overall qualification result is determined after eligibility is checked and includes further checks related to identity and duplicates. Of the applications submitted, 1,989,492 applications were determined to be “Not Qualified” because they did not meet the program criteria and were not resolved by the applicant within 45 days.

Based on Lifeline National Verifier Quarterly Eligibility Data from USAC that also provides data by state, including participation rates…

State January 2022 Subscriber Count 2020 Lifeline Eligible Households Based on ACS Data Estimated 2022 Lifeline Participation Rate
Minnesota 59,451 469,873 13%