Monticello’s update on Monticello: Moving forward

Yesterday we shared a press release from HBC on their decision to part ways with the City of Monticello. Today Monticello has a follow up…

FIBERNET MONTICELLO MAINTAINING SERVICE AND SUPPORT DURING TIME OF TRANSITION TO NEW MANAGEMENT

Monticello, Minnesota – With the current management contract for FiberNet Monticello scheduled to expire at the end of the year, the City has held discussions with FiberNet Monticello manager HBC regarding operation of the system and renewal of the management contract. The City has also been exploring other operation and management options.

The City was recently informed by HBC that they do not wish to renew the management contract and prefer to end the agreement before the expiration date, as allowed under the current agreement.

The City of Monticello would like to express appreciation to HBC for the key role they played in successfully developing and delivering high quality and reliable video, voice and internet service to the community. The HBC legacy in Monticello includes the development of a well-trained FiberNet Monticello staff and the establishment of a strong and loyal customer base, which provides a great starting point for moving forward with new management.

It is anticipated that a draft agreement for interim management services by another qualified and capable telecommunications company will be presented to the City Council for consideration at the next Council meeting.

Update in Monticello – HBC is leaving

Here’s the latest news in Monticello from a media advisory from Hiawatha Broadband

HBC to end management of Monticello system

For Immediate Release (Wednesday, May 30, 2012)
Hiawatha Broadband Communications (HBC) has provided the City of Monticello, Minnesota, notification of its intent to end its management of the FiberNet Monticello (FNM) telecommunications system. The decision was conveyed Friday, May 25, in a letter to Mayor Clint Herbst from Gary Evans, HBC President and CEO.

Many matters regarding FNM are in flux and in the midst of those changes HBC had concerns about being able to continue to manage the project in accordance with HBC principles. According to Evans, this seemed a prudent time to end the agree¬ment with FNM and free the city to negotiate with other prospective managers.

Evans said HBC is very proud to have participated in the launch of the system and to move it to a position where its subscrib¬er number forecasts have been met. Achieving that position, Evans indicates, is a significant accomplishment, considering the number of negative factors that affected the system in its early operations. Included were a crippling law suit and subse¬quent appeals brought by telephone provider TDS, the economic downturn that struck in 2008 slowing growth in the com¬munity, accumulation of interest debt due to law suit delays, inadequate recovery of legal damages, and a series of predatory pricing practices by cable and telephone incumbents.

HBC understands discussions about refinancing the system and discussions with other potential prospective managers are underway to help assure the continued growth of the network.

All the employees of FNM are City of Monticello employees except for the General Manager, Ben Ranft, who is employed by HBC. Ranft will be re-locating to the home office in Winona, Minnesota, when the details of the transition to new manage¬ment are complete.

Evans, in leaving the door open to future cooperation, emphasized that HBC believes that the City of Monticello is dedicated to making the network a success.

(For information, contact: Gary Evans: gevans@hbci.com or 507-474-5800)

It will be interesting to see the impact of the change to the overall project, which was running into issues last week.

Recipe for Broadband Expansion in Benton County

The St Cloud Times ran an article over the weekend that highlighted efforts of the local Minnesota Intelligent Rural Communities (MIRC) program. It reads like a recipe for successful change in the area.

They focus on training and introducing non-adopters to broadband through classes and easy public access to computers…

They [Independent Lifestyles] created classes as part of Project BRAVE: Broadband, Resources and Vocational Exploration. Hermanson and other teachers of the classes find that as people get more comfortable online, they begin to use digital resources more.

Most of the people coming into the open lab simply didn’t have access before.

She’s seen people who previously spent maybe a minute a month on a computer coming in and spending hours.

The Independent Lifestyles lab also has lots of adaptive equipment so people with disabilities can use the computers. Equipment includes everything from vision aids to equipment that helps with those who have low mobility.

They also have the local libraries working on efforts…

Digital literacy is one of the goals for programming for the Great River Regional Library system, said Beth Ringsmuth Stoltman, patron services specialist for the system. It’s up to branch managers to make decisions on programming, but they have in the past run classes on computer basics.

They focus on getting computers in homes…

Places in Benton County have benefited from a PCs for People program that travels around the state to provide computers. Fifteen went to Independent Lifestyles, eight to Heritage of Foley health care campus, two to the Good Shepherd Community and two to the city of Rice. PCs for People collected 30 computers from the area in the last year that will be refurbished and provided to others.

They focus on helping new adopters use technology to solve some of their most stressful issues…

One person Sorenson met said getting online changed his life. He told Sorenson that before, it took him three days to apply for a job using the limited time he had access to a library computer. After he got a computer, he was able to spend hours applying for jobs, landing one in two months.

Broadband access gap in Minnesota shrinking

Here’s the latest from Connect Minnesota

Analysis shows that broadband access gap in Minnesota shrinking; More households have access at State and FCC Speed Goal Tiers

Explore New Access Tables
View the Maps

St Paul, MN – New research unveiled today by Connect Minnesota shows that the broadband availability gap in Minnesota is shrinking, with 85.09% of Minnesota residents now having access to broadband speeds of 6 Mbps download/1.5 Mbps upload, compared to 81.20% last October. In addition, 59.92% of Minnesota households can access broadband at speeds of at least 10 Mbps download/6 Mbps upload – the minimum speed threshold for Minnesota’s goal of ubiquitous broadband availability – a nearly 3% increase from October 2011.

“It is encouraging to see that the efforts of providers and all state stakeholders to increase broadband access are showing clear results,” said Connect Minnesota Program Manager Bill Hoffman. “These efforts, however, must continue in order to bring the empowering technology of broadband to the roughly 2 percent of Minnesota residents who remain unserved. And while the majority of the state can access basic broadband speeds, our 2011 survey results show 28% of the population still does not use broadband at home.”

Nonprofit Connect Minnesota has been working since 2009 to ensure that Minnesota residents have access to the economic, educational, and quality of life benefits derived from increased broadband access, adoption, and use. Part of that work includes mapping Minnesota’s broadband availability and providing analysis to the Broadband Taskforce, broadband providers, policymakers, and community planners.

Among the findings of the new broadband availability research are:

  • 85.09% of Minnesota households can access broadband at advertised speeds of 6 Mbps download/1.5 Mbps upload, meaning that 311,000 households are in areas that may be eligible for Universal Service Fund broadband deployment subsidies.
  • 59.92% of Minnesota households can access broadband at speeds of at least 10 Mbps download/6 Mbps upload – the minimum speed threshold for Minnesota’s goal of ubiquitous broadband availability*.
  • 94.83% of rural households in Minnesota have access to broadband.
  • 67.66% of Minnesota households have access to broadband speeds of at least 100 Mbps download/1.5 Mbps upload. In October 2011 only 45.30% of households in Minnesota had access to these broadband speeds.
  • Broadband at the basic 768 Kbps/200 Kbps tier is available to 97.77% of Minnesota households, up from 97.08% last October.
  • 88.1% ofMinnesota households have the ability to choose broadband service from two or more non-mobile broadband providers

Note: The data in this report are subject to data validation.

*Minnesota Statute 237.012 indicates upload goal of 5 Mbps. Data collection only conforms with speed tiers as represented in the SBI NOFA where 6 Mbps is the most comparable upload speed tier. This means that across the state, approximately 837,000 households are not connected to services that meet the state’s target.

Last month, Connect Minnesota released an innovative new broadband mapping tool called My ConnectView offering unmatched views of Minnesota’s technology landscape. Residents and businesses are encouraged to use the interactive map to find area providers and help validate the data.

Connect Minnesota’s research was conducted as part of the State Broadband Initiative (SBI) grant program, funded by the National Telecommunications and Information Administration (NTIA). The data were gathered in accordance with the requirements of the Notice of Funds Availability (NOFA) and subsequent clarifications set forth by NTIA. The process begins by contacting all known providers in the state and providing information about the broadband mapping project. Information on broadband service areas is collected from each willing provider through voluntary participation. A nondisclosure agreement (NDA) is offered to all providers prior to the submission of data; the data protected through the NDA is limited to highly sensitive network infrastructure information, including middle-mile locations. Connected Nation strives to maintain a flexible mapping process in order to be able to collect data from providers in a variety of formats based on providers’ technical capabilities and resources.

Technology and the Design of Personalized Learning: Conference on June 20

Thanks to Ann Higgins for the heads up on this event. Sadly I will be out of town but it looks like a great opportunity to learn about how to make the most of technology in the classroom. I just happened to see the US Rankings of top high schools in the US News. Minnesota did not have one school in the top 100. Maybe learning how to best use technology in the classroom can help us change that! (See the Minnesota-specific stats.)

June 20th, from 1:00 – 4:30
University of Minnesota, Science Teaching & Student Services (STSS) Building
Room 412
Register now!

This event will look at re-engineering the classroom to harness the power of digital technologies. How can we customize learning to meet the needs of each student? Technology tools, teaching innovation, and new ways of organizing learning may provide the answer. Join us to hear from national experts on technology-enhanced customized learning.

Featuring

  • Jennie Magiera, a 4th-5th grade math teacher in the Chicago Public Schools. Jennie began implementing a 1:1 iPad technology grant. She was also named a Golden Apple Teacher of Distinction in 2008, Apple Distinguished Educator and this January she was named the Chicago Public School’s Tech Innovator of the Year.
  • Dominick D’Angelo, Principal of I.S. 228 in New York, has a strong focus on mathematics and technology. In 2010 the school began the School of One program for mathematics. The School of One seeks to customize learning to each child and is housed in its own dedicated section of the school, where instruction takes place in large, interconnected classrooms.

Don’t wait until the event to get the conversation going.  Join the virtual Education Innovation Gathering on InCommons to discuss and share information on the topic, access relevant videos, documents, links to related organizations and resources. Create a profile or log in through Facebook.

Duluth capitalizes on clients, community and climate

A couple of weeks ago I got the opportunity to learn a little bit more about Involta from Lisa Bodine. Lisa is the Regional Sales Director for Involta. I happened to meet her at the MHTA Annual Conference and we subsequently met up in St Paul so that I could hear a little bit more about their progress. Involta made a splash in Duluth last summer when they announced that they would be opening a data center in the area.

What I didn’t realize was that Lisa, while now working at Involta, used to work at APEX, a Duluth-based organization that was instrumental in attracting Involta to the area. So I got to hear about attracting high tech businesses to Minnesota from both sides – something I thought might interest readers.

In terms of an update, Involta is looking at opening their second location in Duluth in September. They are on the look for more places as they grow and as they strive to create a robust and redundant network.

In terms of why Duluth? Duluth was very thoughtful in their approach. APEX did a market survey and realized there was pent up demand. They had a natural advantage over warmer climates. They had the workforce and a public and private sectors that were willing to work together. That culture was key to getting on track and attracting likely candidates. As Lisa said – they had clients, community and climate – a perfect recipe for data center success.

MHealth Applications

I’m researching remote telehealth applications – and by remote I’m thinking an island in the middle of the ocean.  It’s been interesting because as one article points out innovation isn’t coming from developed countires, it’s coming from places where the need is great (necessity, I guess being the mother of invention)…

Much of the innovative thinking in mHealth is coming from programs that target populations outside the United States, often in developing countries. Now in a twist of fate, the innovations emerging from the developing world could prove to be a significant springboard for innovation in the developed world.

Here’s a short list of some of the applications folks are using. They are not intended to run on smartphones; they are generally developed to run on low-end cell phones. It’s amazing – for patients and public health initiatives…

TRACNet (in Rwanda) a dynamic information technology system designed to collect, store, retrieve, display and disseminate critical program information, as well as to manage drug distribution and patient information related to the care and treatment of HIV/AIDS. This system enables practitioners involved in anti-retroviral (ARV) treatment programs to submit reports electronically and have timely access to vital information. By dialing 3456, a toll free number, or logging onto a bilingual website (English and French), health center staffers can submit or receive program results on HIV/AIDS patients as soon as they are processed. TRACnet uses solar energy chargeable mobile phones, which can be used in the most remote parts of the country.

PatientView is a simple and easy-to-use electronic medical record system (EMR) targeting small clinics or single departments that have little support from professional IT staff. Many of these clinics are currently using paper medical records and would benefit from the improved efficiency and reliability of an EMR, but do not have the technical staff to maintain a large, complex EMR. To address this problem, PatientView was designed to be easy to set up, easy to maintain, and easy to use. Beyond simplicity and usability, PatientView has many mobile features that are useful when working with health workers in the field, like the ability to coordinate SMS to and from the workers, accept forms submitted on mobile phones, and more.

CelloPhone is a revolutionary diagnostic tool that will be able to perform basic diagnostics such as Complete Blood Count, diagnosis of Malaria and TB, and CD4 T Lymphocyte count on the back of a camera phone. The device utilizes a new imaging technique called LUCAS that can take cellular-level images of blood or other liquids without complex lens systems or microscope hardware. An algorithm then analyzes cell morphology to automatically produce a diagnostic result. The diagnostic results will be communicated from the device to a central location using FrontlineSMS, and viewed with our Patient View module and/or sent to OpenMRS with our medical records module. The Ozcan lab at UCLA is developing this device, and we aim to pioneer its use in the developing world.

For a long weekend bonus, I thought I’d include a TED Talk too that take a look at what a difference technology (mobile and other) is making in health and the health care industry…

UMN Extension highlight MIRC Classes

University of Minnesota Extension has provided dozens of classes in 18 Minnesota communities as part of the Minnesota Intelligent Rural Communities project. Today their Spring Source magazine highlights some of the success in the field from workshop attendees…

“We’ve diversified our commerce using sites like eBay and Etsy,” says arts advocate Lynn Kasma, a recent MIRC participant from New York Mills, Minn.

In Akeley, Minn., 79 percent of local businesses have taken advantage of the program; in Sebeka, Minn., 57 percent. More than 1,500 individuals have participated in the grant-supported workshops, benefiting the vitality of rural Minnesota.

USF changes hindering growth in rural Minnesota: A view from Hubbard County

Yesterday Minnesota Public Radio featured a story on Paul Bunyan Communications, located in Bemidji. Paul Bunyan has been working on expanding fiber in their area – and have received recognition for the efforts, especially as a cooperative. Co-ops and independent telecommunications companies have been instrumental in helping reach the far corners of the state with broadband. They are one of several providers that feel as if they will be hurt by the changes in federal funding – the shift from Universal Service Reform (USF) to Connect America Fund (CAF).

As MPR reports…

Bemidji-based Paul Bunyan Communications, which provides service to some 28,000 phone customers, is slowing down an aggressive expansion of fiber optic cable because the Federal Communications Commission is shifting how it allocates money in what is known as the Universal Service Fund.

The company could receive from $3 million to $5 million less from that fund each year as more money flows instead to such large carriers as AT&T and Verizon, a company spokesman said.

I’ve heard the same sentiment from other folks, such as at the CLE Day on Broadband last week. The Local Exchange Carriers (LECs) feel as if they are paying into a system from which they can’t make a withdrawal. At that meeting Joseph Cavender from the FCC explained that the recent changes are the first of several phases, indicating that the next round of changes may help LECs. I think that feels like cold comfort right now – first because it doesn’t help today. Second, because that just leads to more uncertainty and it’s difficult to build (or sustain) a business plan or make investments based on uncertainty – as seems to be the case with Paul Bunyan.

It’s hard on the companies; it’s hard on the communities as well. A recent report from the University of Minnesota Extension (Economic Contribution of Telecommunications Companies Serving Greater Minnesota) indicates that the total economic contribution of the telecommunications industry serving Greater Minnesota in 2011 was an estimated $1.3 billion. So anything that hampers growth will hamper the economic impact. Also with the negative impact and uncertainty communities are not getting broadband.

David W. Collins, Executive Director of Hubbard County Regional Economic Development Commission has sent a email to several folks outlining the potential problems with these changes on his community and asking policymakers and community leaders to consider the impact…

We need your help!

The Hubbard County Regional Economic Development Commission (HCREDC) for several years has been trying to bring high speed broadband services to ALL of our rural areas. Approximately 4,000 homes and businesses within the Park Rapids (MN) phone exchange currently are not served, and have to rely on satellite or dial up service. These options are unacceptable. Bringing state of the art, underground fiber optic cable to these areas is vital to our future economic growth for numerous reasons, a few of which are:

1) the ability for consultants and others to operate / manage their business from home;
2) students / parents / teachers / schools being able to communicate and student being able to complete assignments (they are currently at a disadvantage compared to other students);
3) resorts being able to take reservations and market themselves, plus the ability of guests to communicate while visiting;
4) people want to live in this area, but are choosing to purchase real estate only where broadband is available;
5) medical care / monitoring plus emergencies;
6) the list goes on and on.

After communicating with several industry providers in our area, the HCREDC partnered with Paul Bunyan Communications (cooperative, based in Bemidji) and supported efforts to obtain a Rural Utility Service loan (RUS loan) thru the United States Department of Agriculture (USDA). This effort was successful and Paul Bunyan Communications was awarded a $17 million loan in September 2011 to build out fiber to each home in the Park Rapids area. It was expected that work would begin immediately with fiber going into the ground beginning Spring of 2012, with project completion estimated to be early 2014.

HOWEVER, in late October and again in November, the Federal Communications Commission issued an order to “reform” universal service fund (USF) and intercarrier access compensation. This “reform” would cost local telecoms millions of dollars annually in lost revenue. It would dramatically change the business model for these telecoms from a system that has worked and been in place for years. The “reform” would significantly reduce their annual revenues and in almost all cases eliminate their ability to invest in rural broadband / phone infrastructure. It is my understanding that one of our local area telecoms stands to lose over $3 million annually due to this “reform”, which would be implemented over the next 9 years. This “reform” will make it extremely difficult for these businesses to repay existing loans, let alone invest in further developing a broadband infrastructure in rural areas.

This is not just a Hubbard County problem. It is not just a Minnesota problem. It is a problem for rural areas nationwide!! This “reform” will negatively impact the development of rural broadband infrastructure nationwide. Imagine if rural areas did not have land phone lines or electricity? We are basically talking about the same issue for our times! And this is much more important than keeping rural post offices open!!!

But back to Hubbard County. The build out of fiber in our area has been for the most part “put on hold” because of the “reform” and its impact locally. Tough for Paul Bunyan Communication (or anyone else in our area) to build out a $17 million broadband infrastructure when the revenue model is being so drastically changed.

So, we are asking that:

1) our congressional delegation (Senator Klobuchar, Senator Franken, Congressman Colin Peterson & Congressman Chip Cravaack) make this issue a top priority; [See note from Klobuchar/Franken]
2) we need our congressional delegation work to have the FCC order nullified or reversed or amended in a way that our project could proceed;
3) and we may need our congressional delegation to extend the deadline for using the $17 million dollar RUS loan authorization. Time is ticking away on us as this issue is being “discussed” in Washington. The “reform” issue needs to be resolved, but when that happens we still need to be able to access the $17 million RUS loan;
4) the Association of Minnesota Counties to actively become involved in this issue. Perhaps by asking each county to pass a resolution of support, and by actively engaging their Minnesota and Washington lobbyists and political action network;
5) Bill Richards, Richards Policy Group, representing Governor Dayton & Minnesota, become actively involved in resolving this issue;
6) Impact 20 / 20 (Northwest Minnesota Foundation) to become involved and mobilize their network;
7) Blandin Foundation Broadband Initiative become involved and mobilize their network;
8) Governor Dayton and his staff to make this a priority and communicate the same to the Richards Policy Group and entire MN Congressional delegation;
9) that the Rural Broadband Alliance (based in Washington, D. C.) continue to work with us towards a satisfactory solution.

Apparently challenges to the “reform” have been, or will shortly be, filed in the 10th Circuit Courts (Denver). However, this route to remedy the situation could take years at best. Congressional action is needed and needed now. The intent of the USDA’s RUS program is solid, the FCC needs to keep its USF and inter-carrier access fees in line with and supportive of that intent.

I offer the content of his email almost in its entirety as a roadmap for anyone who has similar concerns.

How much broadband do the schools need? At least 100 Mbps by 2014

Thanks to Mary Ann Van Cura for keeping me abreast of schools and their broadband needs this week. The good news is – the schools and students are using broadband. The bad news is the demand surpasses the need (and/or affordability).

Here’s a picture painted from a recent report (The Broadband Imperative: Recommendations to Address K-12 Education Infrastructure Needs) from the State Educational Technology Directors Association (SETDA).

Broadband is Essential

It is a simple fact that access to high-speed broadband is now as vital a component of K-12 school infrastructure as electricity, air conditioning, and heating. … In fact, out-of-school access to broadband by students and teachers is now arguably as important to the overall quality of the student learning experience as access at school.

Broadband Supply is Inadequate

While a 2010 Federal Communications Commission survey of E-Rate funded schools found that most had access to some form of broadband service, nearly 80% of respondents reported that their broadband connections were inadequate to meet their current needs. Outside of school, home broadband adoption rates have all but stalled since 2009, leveling off at roughly 65%.

STEDA made four recommendations:

  1. Recommendation 1: Move to Address K-12 Broadband Infrastructure Needs. The set a target for 2014-2015 of at least 100 Mbps per 1,000 students/staff for an Internet connection and at least 1 Gbps per 1,000 students/staff for the WAN.
  2. Recommendation 2: Ensure Broadband Access for Students and Educators
  3. Recommendation 3: Build State Leadership
  4. Recommendation 4: Advocate for Federal Funding

I want to interject a note here from a recent The DLTCL Electronic Newsletter that brings home the importance of Federal funding…

The Federal Communications Commission recently released information outlining the fund demand for the July 1, 2012, E-rate year. Here are some (sobering) highlights.

  • Total demand for 2012 is $5.237 billion. This is an increase of 21.5 percent from the demand for 2011 of $4.310 billion.
  • Demand for Priority 1 funding (telecommunications and Internet services) is $2.444 billion. For the first time in the program, the Priority 1 demand exceeds the $2.3 billion in funding available, without rollover funds. (Each year there are some funds not used from previous years. It is estimated that for 2012 this “rollover” may be about $400 million.)
  • Demand for Priority 2 funding (internal connections) at a 90% discount is $1.379 billion.

What does all this mean? Assuming no major changes in the above figures, all eligible Priority 1 applications will be funded. However, most Priority 2 applications cannot be funded. State E-rate coordinators were in Washington recently and met with Federal Communications Commission (FCC) and Schools and Libraries Program staff to review various E-rate issues, including the 2012 fund demand. Federal officials do not know how they will address the funding issue, although FCC regulations say that when there are not enough funds, they are to prorate discounts. (Note: DPI has routinely filed comments with the FCC requesting that the discounts be reduced to address this funding issue.)

It is expected that schools and libraries will start to be notified of approved applications for the July 1 funding year later in May.

Clearly access is a bottleneck, at home and at the schools. I think that the numbers can be overwhelming for most people. What’s the difference between 100 Mbps or 1 Gbps? The SETDA report does a nice job of explaining what a school can do with various speeds; I’ve abridged the scenarios below. To put it into perspective think about which experience you’d like to see your kid or your future employee to have. In other words – how are we preparing future workers?

Basic Connectivity for Supplemental Enrichment – 10 Kbps per student/staff broadband connection

Students are scheduled to visit a central lab to access locally-run software applications, go online to conduct research for term papers, and compose occasional papers and presentations. Faculty and staff might use the network primarily for email and to post newsletter updates.

Emerging Reliance on Online Educational Tools and Resources – 50 Kbps per student/staff broadband connection

The school implements a partial 1-to-1 laptop program (9th and 10th grades only) and encourages its students to use their devices to access the web for more dynamic content, collaborate with other students, download videos, and receive and post assignments on the school’s learning management system.

Transformation to a Technology-Rich Learning Environment – minimum of 100 Kbps per student/staff broadband connection

Students actively use their laptops in class to access rich, multimedia-enhanced educational content from the Internet. They post their content (including audio and video podcasts) to school learning management systems, access their e-textbooks and get their assignments online, and collaborate daily across the network with other students via wikis and other Internet-based applications.

Are rural MN businesses using the Internet to market themselves? Not yet!

Thanks to Hans Muessig for the heads up on his new research on rural Minnesota businesses and their use of broadband: Assessing the Digital Presence of Rural Minnesota Businesses: Basic Methods & Findings, specifically they look at use of website and social media to promote business. Hans, at University of Minnesota Extension worked with Tara Daun to investigate cyber finger prints of businesses located in MIRC (Minnesota Intelligent Rural Communities) communities and a group of control communities. They didn’t ask businesses about their use – they did primary research to see if those businesses could be found online…

As part of a larger, ongoing research project, this paper discusses the digital presence of rural businesses in 23 communities. We define digital presence as any locally controlled webpages, social media, or GooglePlace pages devoted to an entity, i.e., a private business, nonprofit, or government office, within a community. Overall, the digital presence of 85 townships and cities were assessed.

Here are the results:

Across the 23 communities, an average of 42.6 percent of businesses had a website. On average, 9.9 percent of businesses in each community used social media. More businesses showed activity on their GooglePlace pages. No major difference was found between the control and intervention communities for website and social media use.

The research seemed to pinpoint a few reasons that communities seemed to have more businesses online that their cohort communities

  • MIRC communities saw slightly higher use of GooglePlace pages. UMN MIRC business training sessions focus on GooglePlace.
  • Businesses in growing communities have a higher proportion of websites, are more likely to use social media for business, and have a higher proportion of GooglePlaces with owner verification and content.

The report adds that since the study was inclusive, not random, in nature that it doesn’t necessarily reflect all of rural Minnesota – but it does include 23% of rural businesses. So I suspect the rest of the state would follow suit. Check out the actual report if you want to see the list of specific communities and how they fared.

One fun follow up – the researchers used business listing from InfoUSA (a tried a true market research tool) to get lists of businesses. While the raw data from the report if not available to the general public, they have shared it with the individual communities so that efforts can be made to approach businesses to encourage them to learn more about effectively using the Internet to market themselves. As Hans wrote to me, “the important thing is that this is information that can help communities make “informed, intentional, positive choices about their future.”

Monticello successful? Depends how you measure it.

Last week the Freedom Foundation of Minnesota ran an article on FiberNet in Monticello. They painted a picture of a project that wasn’t successful…

The City of Monticello has put bondholders on notice that the municipal broadband network once hailed as a national model is unable to meet its financial obligations with revenue generated from FiberNet Monticello customers. Instead, city leaders now will discuss how to restructure payment of $26 million in revenue bonds to save the faltering broadband network.

A financial report prepared for the Monticello City Council meeting on May 14th acknowledges that FiberNet “continues to operate at a loss. For the quarter, FiberNet lost around $100,000, not including its 2012 debt payments.”

A blunt letter sent to Wells Fargo Bank in March indicates the City does not have an obligation to continue making up the losses incurred by FiberNet.

I contacted Jeff O’Neill, the city administrator at Monticello for his take on an update. He touches upon some of the issues we’ve heard in the past: the budget has taken a hit starting with obstacles caused by the lawsuit brought against the project at the onset of the initiative. Also they have seen some fierce competition from other providers. But I think it’s interesting to take a look how a community network can and should measure success. Obviously finances is part of the equation – but providing the community with the infrastructure it needs to succeed is another part.

Here’s what Jeff had to say…

When evaluated as a whole, FNM has been wonderful for the community.  As requested by its citizens, FNM has delivered.   The system is performing well with FNM staff and HBC getting great reviews from customers.  The community is benefitting from telecommunication service at a level and cost that is the envy of the nation.  With telecommunication costs  dropping 35-60% since the inception of FNM, the savings to the community are enormous.  This savings and improved performance is certainly a huge plus for the local economy and supports the goal of  job creation.

When measured from a purely profit and loss basis,  original business plan has been impacted significantly by the one year delay created by the TDS lawsuit along with a variety of impacts resulting from the great recession.   Also, the presence of an army of Charter door to door salespeople selling 30 meg internet, all video channels and four movie channels for $59.90 has blunted the growth of FNM subscription rates.    Please note however that FNM subscription rates are actually quite good (Appros 39% of Single/two family) and we have a strong and steady base of customers that continue as FNM customers due to fair prices and great service. These customers have turned away Charter salespeople on multiple occasions.   Some have mentioned that they will not take the Charter deal as doing so would be self-defeating and like cheating against themselves and their neighbors who voted for building the system.

Over one quarter of businesses in the community are using services (120+) and the number continues to grow.  Overall, business and residential citizens in the community are saving millions due to the reasonable prices by FiberNet combined with the drastically low prices by Charter.   The original David and Goliath story ended with the sling of a single rock… this modern day version is ongoing… Monticello is fighting the good fight and doing what it can to enhance financial viability through cost cutting and development of new revenue sources.  We are confident that these business development efforts will ultimately off-set the economic damage resulting from the lawsuit and unbelievable competitive pricing.

 

Broadband used to entice new residents to Winona

While it seems as if most of the world is looking for a job, Winona, Minnesota is looking for workers – and the MIRC broadband project is helping them to attract new residents, as noted in Small Biz Trends

Winona has a unique problem that the $100,000 local grant is also addressing: the city needs to attract more workers to fill the jobs it has. Grant money is being used to create free wireless portals around the city that are comparable to similar offerings in urban centers.

With two universities, a technical college, and a history of entrepreneurial efforts, this scenic river town is long on innovation. The number of global companies that trace their roots to the city of 27,000 is notable by any standard, with many still headquartered there today. Global giants like Fastenal, Hal Leonard, Peerless Chain, Watkins, RTP and others.

Higher education, health care, arts and culture have risen to meet the needs of Winona‘s innovative business community, and now widely available broadband technology adds a crucial piece of the progressive puzzle. With slow population growth, the city needs more workers so local companies can continue to flourish.

Technology, business, and medical jobs are available, in a place modern job-seekers might not think to look. A place that’s historic, contemporary, innovative, culture-rich, and a welcome alternative to the big-city grind. And now, well connected to the rest of the world.

Notes: for more on modern-day Winona, go to www.cityofwinona-mn.com. Grant money was also used in Winona to provide computer training to 60 Hmong refugees, and home computers to 40 Hmong refugee families, in partnership with PCs for People.

PCs for People in Bemidji

We’ve been tracking PCs for People on their world tour (well Minnesota MIRC tour), bringing their tricked out computer refurbishing vehicle out to different locations to accept computer donations from local folks, fix them up and leave them for local folks who need computers. Bemidji is one of their latest stops.

Here’s a quick look at their trip from the Bemidji Pioneer

To help with this problem, the United Way of Bemidji Area partnered with PCs for People, a nonprofit organization that collects and refurbishes used computers for seniors and low income individuals. …

PCs for People computer technicians Scott Lumbar and Christian Rugel have been working on the computers since Wednesday night and are scheduled to work until their deadline, preparing the 88 computers. Hill’s Plumbing and Heating donated the work space for the two to work.

Rugel said that each computer is a unique project, which causes some computers to take longer than others….

The computers will be done by Saturday, when people who have qualified to receive a computer will come in, receive brief instructions on the computer and be on their way.

Comcast Caps: suddenly Xfinity move makes even more sense

Last week Comcast got a lot of attention for giving priority to its online video service Xfinity. That move makes even more sense (from a Comcast business perspective) and becomes more worrisome (from a Net Neutrality perspective) given Comcast’s recent decision to charge users who go over a monthly data limit.

To be fair the limit seems pretty generous – 300 gigabytes for basic Internet plans.According to the Minneapolis Star Tribune, only 1 percent of U.S. Internet users use that much data in a month.  (Although I could see a family of 5 going through that quickly enough – especially if viewing HD video.) And the charge is not exorbitant $10 for every 50 gigabytes over that limit. And this does replace a lower cap (250 gigabytes/month) that led to customers getting cut off rather than charged. But it’s the precedent that seems to be the issue here – especially since the Xfinity video service does not count against that monthly limit.

As is often the case the most interesting part of the story is the comments section. Some folks are happy that the “basement nerds” will pay their share. Some worry that this is a slippery slope and that soon customers will be charged for every download. Some feel that this is a reaction to folks getting video from places other than traditional TV/cable. And some just want to talk about the favorite or most hated politicians/businesses/neighbors.