DSL not top of the class in recent FCC report

The FCC recently released a national report on the state of broadband by technology. They checked out things like does the technology/provider provide access at the speeds advertised based on monitoring 14 of the biggest providers, which serve “well over 80 percent of U.S. residential broadband connections.”

Here are the big lessons learned according to the authors…

  1. Many ISPs now closely meet or exceed the speeds they advertise, but there continues to be room for improvement.
  2. New metric this year – Consistency of speeds – also shows significant room for improvement.
  3. Consumers are continuing to migrate to faster speed tiers.
  4. Improvements in Speed are not Uniform Across Speed Tiers Tested
  5. Sharp Differences in Upload Speeds

The big takeaway I think it that all services are not created equal.

The study looks at:

  • Fiber
  • Cable
  • DSL
  • Satellite

Fiber and cable look pretty good through the study. Satellite and DSL run into some PR problems. The problem with satellite is latency. This has always been the problem with satellite. The speed of satellite is actually quite good and generally they seem to provide better than advertised speeds. BUT the latency is a problem. Here’s a excerpt on latency from the report…

Fiber-to-the-home, on average, had the best performance in terms of latency, with 24 ms average during the peak period. Cable had 30 ms latency, and DSL had 48 ms latency. The highest average latency in a speed tier for a terrestrial technology was for DSL with 54 ms measured latency. The highest latency recorded for a single ISP using terrestrial technology was 63 ms. Satellite technology, due to the distances between the satellite and terrestrial points, recorded the highest overall latency of 671 ms. 54 While the test results found variance in latencies among technologies, the latencies measured here for all of the terrestrial-based technologies should be adequate for common latency-sensitive Internet applications, such as VoIP.55 As noted, the situation is more complex for satellite, and dependent on a number of factors, including application sensitivity to latency and user perception of latency’s effects.

The problem with DSL is that it’s not getting better in a lot of places. There is an exception, but only useful if you’re in a specific market area…

While the average increase in network speed tier was about 36 percent, the results are not uniform over ISP and technology types. Most notably, those ISPs using DSL technology show little or no improvement in maximum speeds, with the sole exception of Qwest/Centurylink, which this past year doubled its highest download speed within specific market areas. The reason for this may be that DSL, unlike cable and fiber technologies, is strongly dependent upon the length of the copper wire (or “loop”) from the residence to the service provider’s terminating electronic equipment, such that obtaining higher data speeds would require companies to make significant capital investments across a market area to shorten the copper loops. On the other hand, both fiber and cable technologies intrinsically support higher bandwidths, and can support even higher speeds with more incremental investments.

The graphic below really paints the picture. The lowest speeds on the chart are for DSL. It looks as if Frontier has made improvements – but otherwise the speeds are flat-lining and the lowest possible available.

speeds of bb technologies

The report mentions that it tests for the most popular speed tiers only; implying that there may be faster tiers that aren’t as popular. But if the towns I visited following Senator Schmit’s tour of Minnesota are an indicator, choice is an issue in many rural communities.

You can also see the footprint of DSL on the Connect MN maps…

DSL map

Compare that to a map showing which areas have access to only one technology and it’s a pretty good indicator of which areas have access to DSL only (in orange)…

single tech broadband areas

Minnetonka Mall gets Wireless Upgrade Because of Poor Cell Coverage

I ran into an interesting story about a Minnesota mall in Broadband Communities this month. Broadband communities features stories on community’s deployment and use of broadband, but previously known as Broadband Properties, they also feature articles that have a real estate lean to them – such as info on serving large multi-dwelling locations and malls.

It’s interesting to see what this Twin Cities’ based mall did to upgrade to make it easier to serve lots of people accessing their wireless network – but even more interesting to me is the following statement…

Because of poor cellular coverage in the area, Mart visitors depend on the building Wi-Fi for access.

The mall is apparently located in Minnetonka. Not only is Minnetonka fairly central, it’s a pretty upscale suburb. Minnetonka has an interesting broadband background. Google named Minnetonka the top city in Minnesota for online businesses yet there have been local efforts (granted not for a while) to bring fiber to the area, which would indicate to me that locally folks have wanted to see better service. Again, the offhand remark on poor cell coverage is interesting.

Here’s more info on their mall upgrade – it might be a good solution for festivals, fairs or even resorts or conference centers around the state that run into similar problems…

Mart executives engaged Minneapolis IT specialist Line Syte Inc. to upgrade the wireless network and address the congestion and interference problems. They wanted a system that would support the Mart for years to come – and they wanted the project done within a limited budget.

Craig Moench, the president of Line Syte, knew he had to replace the existing Wi-Fi not just with a bigger system but also with a better one – enterprise-grade Wi-Fi that allowed sophisticated management and reporting, load balancing, flexible configuration and more wireless channels. After reviewing several solutions, the Line Syte team selected a wireless solution from ZyXEL.

The system includes ZyXEL’s NXC5200 WLAN controller system and its NWA5123 dual-band, dual-radio, 11n access points (APs). The APs were connected to the controller via ZyXEL’s gigabit PoE Ethernet switches. The NXC5200 WLAN controller is capable of managing up to 240 APs and has extensive management and monitoring capabilities, along with auto channel selection, distributed traffic forwarding and WPA/WPA2-Enterprise authentication to simplify deployment, boost throughput and secure the network.

Along with the new Wi-Fi system, Line Syte installed dual Internet connections for higher throughput, reliability and backup options. The ZyXEL Unified Threat

Management Gateway balances the loads over the two Internet connections.

CoCo expands to Fargo

It’s nice to see CoCo (Minneapolis-based coworking space) expanding to include Fargo-Moorhead. There seem to be conflicting ideas about entrepreneurship resources in rural areas. On the one hand people talk about the Internet as the great equalizer. One the other people seem hesitate to bring resources to rural areas because they lack a critical mass to make something work. It’s nice to see an urban venture crossing the barrier into a more rural area…

In an announcement of huge consequence to the startup community in the Fargo-Moorhead area, Minneapolis co-working company CoCo has announced today that they will imminently be launching a CoCo Fargo location, in partnership with Emerging Prairie.

The news signals the first launch of a CoCo location outside of the Minneapolis/St. Paul area, and is a major signal that the Fargo-area startup community has caught national attention. Of great importance to the state of North Dakota is the fact that CoCo’s Fargo location will represent the state’s first connection to the Google for Entrepreneurs program, of which Coco is a founding participant. The space will be located in the epicenter of downtown Fargo in the historic Merchants National Bank Building on Broadway.

Minnesota Court Technology Fund: Deadline Aug 11

I thought this might be of interest to folks. It might help spur a technology project in your community or at least offer an opportunity to approach a new potential community partner. The announcement comes from the Minnesota Judicial Branch

Judicial Branch Accepting Applications for Court Technology Fund

Posted: Monday, June 23, 2014

The 2013 Legislature, per Minn. §357.021, created a technology fund intended to assist justice partners with technology needs including acquisition, development, support, and maintenance, and upgrades to computer systems, equipment and devices, network systems, electronic records, filings and payment systems, interactive video teleconferencing, and online services.

The justice partners that may submit applications to request the technology funds are:

  • The Judicial Branch
  • County and City Attorney Offices
  • The Board of Public Defense
  • Qualified Legal Services Programs as defined under M.S. 480.24
  • Correction Agencies
  • Part-time Public Defender Offices

Applications are due to Dan Ostdiek at the MN Judicial Branch, Dan.Ostdiek@courts.state.mn.us, by August 11, 2014.

Application (Word Doc)

Information Sheet (Word Doc)

A WebEx session will be scheduled on July 10, 2014, to provide an overview of the process and address any questions. To sign up for this WebEx session, please contact Debbie.Stadt@courts.state.mn.us by July 7, 2014.

Eagan flexes broadband muscle and attracts data centers

Good news for Eagan, according to the Pioneer Press

Eagan’s push to attract a telecommunications and data-storage center has paid off.

DataBank, which operates data co-location facilities in Edina, Dallas and Kansas City, Mo., plans to turn the former 88,000-square-foot Taystee Foods building into a data center to serve the region. The company estimates it will spend about $9 million in site and building improvements and almost $40 million more in equipment costs.

The center will work as a sort of data hotel, giving companies space to deploy their servers and equipment. Likely tenants would be telecommunications providers, as well as companies that are seeking a regulatory compliant space in the energy, financial, health care and managed service industries, DataBank spokesman Aaron Alwell said.

It’s nice to see a technology investment pay off. It’s nice to see a Minnesota city building a reputation as a data center-ready city. And it’s nice to see demand for better broadband build!

Minnesota Broadband Task Force June Meeting Notes: How much is backhaul?!

Today the MN Broadband Task Force heard from some very frank providers that produced a series of “aha moments” for everyone. Here are some snapshots:

It started when Travis Carter from US Internet asked “so broadband – are we talking Gig?” Everyone sort of hemmed and hawed and finally said – actually we’re talking 10-20 Mbps up and 5-10 Mbps down. Gulp!

Then providers got down to brass tacks and budgets. Access (Gig) to the backbone in Minneapolis costs a provider 50 cents a month. In Red Wing it’s more like a dollar. In Thief River Falls, it’s $10,000-$20,000 a month. Clearly when wholesale costs vary so much, retail is a different game in remote areas.

Unserved areas are willing to do what they can to attract providers – offer space on towers, help promote service, discuss funding. Areas with decent service are more difficult to work with – they want to know how a provider will camouflage equipment. But many/most providers will deal with the minor headaches when the business case is better to go into an existing market. Discouraging but we’ve certainly seen this play out. The Google Checklist was offered as a tool for communities to use to try to make themselves an easier sell to providers.

I also took full notes, which include two videos. Continue reading

Getting people engaged in broadband – humor, Haikus, videos and selfies

Two things that can make telecommunications policy difficult care about? It’s geeky. It’s boring. John Oliver nailed both of these facts in his rant on Net Neutrality earlier this month. And he got folks interested – and engaged.

Rumor has it the response to his invitation for viewers to comment to the FCC on Net Neutrality shut down the servers! If watching the video inspires you, you should comment.

Media Justice is also garnering attention and providing a platform to engage citizens in telecom policy by announcing a Internet Twitter Haiku rally and Save the Internet selfie campaign. They will aggregate response to their campaigns to demonstrate interest to policymakers.

Here’s more on Media Justice’s work from an email I received today…

Last week, we put the call out for haikus on why the Internet matters to you, and they have been flooding in ever since. Thank you!Read some of them here.  Want to join in on the fun? It’s still not too late to submit your haiku.  Write one and post it on twitter using the hashtag #InternetHaiku OR e-mail it to steven@mediajustice.org

If writing’s not your thing, here’s another way you can join the fight to Save the Internet. …

We want to show the Federal Communications Commission (FCC) whose voices they should be thinking about as they decide the future of the Internet.  Join members of the Media Action Grassroots Network in an Instagram action we’re calling “Selfies to Save the Internet”.  Here’s how it works:

  1. Grab a sheet of paper.  Write a message to the FCC that begins, “We need REAL net neutrality….” Need some help with what to say? Check out some images that have already come in.
  2. Take a selfie!
  3. Post your pic on Instagram or Twitter using the hashtag #FCCNetNeutrality OR email it to steven@mediajustice.org

Share your image by July 8th and we’ll organize them into a visual set of comments and submit them into the public docket at the FCC.

Like what we’re doing? Consider supporting our work with a donation.

It’s a fun way to get people involved. Once involved, I think they will be more open to trying understand telecom policy. Videos like John Oliver’s will help but so will interactive sessions such as the one planned for June 30…

On June 30th, FCC Chairman Tom Wheeler will participate in an event organized by Media Literacy Project, a member of the Rural Broadband Policy Group.

“Nuestras Voces/Our Voices: A Youth Dialogue with FCC Chairman Wheeler” will be held in Albuquerque, but you can still add your voice.

Here’s how you can participate:

  1. Are you in or near Albuquerque? Join us in person – find out more here
  2. Set up a watch party. Use this link to watch live with your friends. Tune in at 5:30 p.m. PT, 6:30 p.m. MST, 7:30 p.m. Central, 8:30 p.m. ET
  3. Join the conversation. Tweet questions and comments to @medialitproject and use the hashtag #OurVoicesNM. Or call 505-858-8897 before June 30 and leave a message with your thoughts on the fight to save the Internet.
  4. Submit a video testimonial. Encourage young people you know to submit one-minute videos before June 30 to alanna@medialiteracyproject.org.

I encourage folks – especially in rural areas – to lend their voices to the effort. If you create a video testimonial, please feel free to share it here too. I’d be happy to help lift your voice in support of better broadband!

My next estimated wireless bill? $700

IMG_20140619_101744_033I have been on the road – big family road trip. We’re on day 10. We have seen the Indy 500 Speedway, Churchill Downs, Gettysburg, two Minnesota Senators, Wicked on Broadway, Taylor Swift (we could have gone home after that as far as the kids are concerned), Cleveland and we’re working on Chicago before we go home.

My monthly coverage for wireless started the same day the trip started. Within two days I got an email saying my 18 GB access was used up. I upgraded to 40 GB. Today I got a note saying we’ve used 80 percent of that allotment.

Our bill this month will be $700 – unless we go over our upgraded data cap.

There are five of us in the car; four are online at any given moment. No one is doing homework. No one is doing telehealth. No gamers. My kids are well versed on the importance of downloading videos at the hotel. I have uploaded some video – but mostly it’s regular wear and tear.

Everyone who thinks mobile wireless is a real option for families or a business should have to feel the pinch for even just one billing period.

June Minnesota Broadband Task Force meeting June 26

The next Minnesota Broadband Task Force is happening on Thursday. I plan to attend and take notes. Here’s the agenda…

Governor’s Task Force on Broadband

June 26, 2014
Minnesota High Tech Association/COCO
400 S 4th Street, Minneapolis, MN 55455

9:00 a.m. – 1:30 p.m.

  • 9 – 9:15: Welcome/Approval of Minutes
  • 9:15 – 9:30: Update from Office of Broadband Development
  • 9:30 – 9:45: Review of Upcoming Meeting Schedule and Agendas
  • 9:45 – 10:45: Gigabit Readiness Panel
    • Gary Evans – Hiawatha Broadband
    • Trent Clausen – Century Link
    • Sam Turner – US Internet
  • 11-12: Working Lunch – Initial Discussion of TF Budget Recommendations
  • 12 – 12:30: Full TF Discussion of Subgroup Efforts – Report out, Exchange of Ideas for Focus, Expectations of Subgroup Work Product
  • 12:30 – 1:30: Subgroup Breakouts

Blandin webinar July 10: MN Office of Broadband Development Update on Funding

Wanted to give folks a heads up on the next webinar. I think it’s a topic of interest to anyone looking into better broadband for their community…

MN Office of Broadband Development Update on Funding
July 10 from 9-10am (NOTE TIME CHANGE)
Register: http://tinyurl.com/q4eow68

During the 2014 legislative un-session, legislators dedicated $20 million in grants to promote better broadband in unserved and underserved areas in Minnesota. The funding is open to nonprofits, communities and businesses. It requires a 1-to-1 match. In a recent tour of rural areas, one of the funds greatest promoters, Senator Matt Schmit, indicated that legislators are looking for projects that get people connected, are wise investments and are innovative enough to make the case for future funds.

Danna MacKenzie, Director of the Office of Broadband Development, is leading the effort to distribute and manage the funds through the Department of Employment and Economic Development (DEED). During the webinar she will update participants on what is happening with the funds and what communities might do to prepare to apply for grants.

Broadband brings business innovation and quality of life via easy oil changes

I love to hear when people in Minnesota are smart about using technology (especially broadband technology) for good business ideas and I love it even more when it’s a business that will make my life easier. I read in Minneapolis St Paul Business Journal about such a great idea this morning…

 

Change Lane, a startup that lets consumers order at-home oil changes via the Web, has raised about $1.2 million in capital as it prepares to test-drive its service in Wayzata.

 

Chicago-based venture capital firm R7 Partners led the investment, part of a larger $2.3 million Series A round the Eden Prairie-based company aims to wrap up soon, CEO and founder David Harig said.

 

Here’s how the services works…

 

Consumers will be able to request Change Lane’s service by entering their address into the company’s website — which is down for maintenance now — or a mobile app. The company lets them know whether the service is available in their area and about how long it would take a mechanic to arrive. Users can snap a “car selfie” of their license plate and Change Lane will use the VIN number to determine the vehicle’s make and model, Harig said. (You can type the information in by hand as well).

 

The service borrows some features from car-service Uber Technologies Inc., sending people a photo and information about the mechanic who will arrive at their house. (Uber does the same for drivers preparing to pick up a customer.)

Very fun! I am a big fan of Uber. I use it a couple times a month. Cabs never just drive by my neighborhood in St Paul. But with Uber I can usually get one within 10 minutes and the financial transactions happen online so I don’t have to worry about having cash.

Minnesota isn’t going to make the 2015 broadband speed goals

It’s always nice to see mainstream media help highlight the challenge of broadband in rural Minnesota. If you don’t spend time in rural Minnesota it’s easy to forget or be blind to the problem of areas without broadband access. Some areas have DSL – although most rural DSL connections cannot match the state goal of 10-20 Mbps down and 5-10 Mbps up. Some areas don’t even have DSL. Some have access to wireless options but data caps render wireless impractical for regular use.

Julio Ojeda- Zapata has hit all of these points and more in his recent article in the Pioneer Press that highlights a recent report from the Institute for Local Self Reliance

While most Twin Cities residents have access to what the institute calls a broadband “minimum standard” with download speeds of at least 10 megabits per second, “fewer than half of Greater Minnesota households have such access,” it said in a recent report.

Minnesota had set of a goal of universal broadband access by 2015, but will fall short.

Supporters of broadband expansion in rural Minnesota did log a victory this year when the Legislature set aside $20 million for such efforts. This, however, fell far short of the $100 million the governor’s broadband task force had recommended. …

Locally spawned Internet providers like Spring Grove Communications, serving as alternatives to national providers like Comcast, are an emerging and promising trend in Minnesota, according to the Institute for Local Self-Reliance.

“Rural cooperatives, mostly telephone but also some electric, have invested significantly in fiber optic connections capable of very high speeds,” the group said in its recent report.

Dear CenturyLink, I’ll take a Gig in St Paul please, if you’re asking

According to Broadband Reports, Minnesota be in line for better broadband…

Now some Eagan, Minnesota residents in our forums say CenturyLink has been mailing out postcards stating that they’re evaluating a trial of 1 Gbps service in some neighborhoods.

“Join us and learn about 1 Gigabit Internet service and a trial opportunity available to you at no charge,” the postcard states. “As a valued customer, we would like to invite you to take part in this innovative trial, and ask that you sign up for the trial by 7/18/14.” The postcard suggests that more information should be forthcoming on June 23.

I may have to ask my Eagan friends for a heads up when more info is available.

Clearly I think this would be great news. But I think it’s important to remember that this is a rising tide that should lift all boats. It should help us formally redefine broadband. The state definition of broadband is 10-20 Mbps down (5-10 up). The FCC definition is 4 Mbps down (1 up). A 4/1 connection is just not the same kind of animal at all as a Gig access.

Did you know you were a public hotspot hub for Comcast?

Here’s an ideological question – would you forgo personal privacy and security for the common good? If you could open up your home wireless router to others would you? I have certainly heard of people finding a way to share access with their neighbors since I’ve been in involved with ISPs. I remember in 1995, customers of MRNet found ways to connect their network through a dialup connection. (Can you imagine sharing a dialup connection now!) But the decision was always on the customer to share. Comcast has turned that around a little; according to CNN

Comcast has been swapping out customers’ old routers with new ones capable of doubling as public hotspots. So far, the company has turned 3 million home devices into public ones. By year’s end it plans to activate that feature on the other 5 million already installed.

Anyone with an Xfinity account can register their devices (laptop, tablet, phone) and the public network will always keep them registered — at a friend’s home, coffee shop or bus stop. No more asking for your cousin’s Wi-Fi network password.

And yes, this has been happening in Minnesota…

Comcast’s project that started in northern New Jersey has now spread to Boston, Chicago, Houston, Indianapolis, Minneapolis, Philadelphia, San Francisco, Seattle and elsewhere.

They say they have found ways to make it secure for the end user and to make sure added usage does not hinder speeds. All good developments – but to me the hiccup is doing it without informed consent. I assume customers have signed something (no one waking more eloquently about usage agreements that John Oliver on acceptable use) but according to the article, only one percent have opted out, which tells me most folks haven’t realized this was happening.

So two questions – should an ISP have permission/ability/right to open up the network in this way? Second – will they be opening up the technology to make this possible to others? So can a community looking to expand broadband learn any tricks? And a while back there was some pressure on coffee shops and others who offer public WiFi, often through “home” type connections to upgrade to commercial Hot Spot services – does this help those businesses offer public hot spots more easily and within the boundaries of their contract.

Senator Franken on infrastructure, the Comcast-Time Warner deal and Tech ed

I’m in Washington DC – mixing work and pleasure. Yesterday we had breakfast from Senator Al Franken, which is a fun thing to do if you’re here during session. I captured a few videos on his informal speech to the folks in the room.

He started off the talk by focusing in infrastructure…

Someone asked about Comcast Time Warner…

Then he added in views on the need to increase knowledge worker training…