Update on MN PUC and LTD Broadband: customer to be informed of opportunity for comment

The MN PUC (Public Utilities Commission) is holding a meeting on September 21 to further discuss looking at revoking the Eligible Telecommunications Carrier designation of LTD Broadband. S, I’m sure we’ll know more after it. (If this story is new to you, you can learn more.) In the meantime, the Office of the Attorney General has made a recommendation

In its August 11 comments, the Minnesota Department of Commerce articulated three recommendations for Commission consideration. First, the Department recommended that the Commission lift the stay imposed by the Administrative Law Judge to ensure timely resolution of this matter.1 Second, relying on the analysis of its retained engineering expert, the Department recommended that the Commission suspend LTD Broadband’s expanded ETC designation until the issue is permanently resolved through the contested case.2 Third, the Department recommended that the Commission require LTD to include bill messages advising customers that they may contact CAO with complaints.3 Because this third recommendation is not reflected in the filed decision options, the Department proposes the following additional decision option: 6. Require LTD to provide notification to its Minnesota customers that they may contact the Consumer Affairs Office (CAO) with questions or concerns, or to provide public comment. Delegate authority to the Executive Secretary to approve the content, format, and timing of the customer notice.

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