I know it’s only one provider but an increase from 2 to 33 percent in less than a month is pretty substantial. An Optum press release indicates…
Early claims data indicates a significant shift in the use of telehealth for behavioral health care. Normally, about 2% of all behavioral health claims Optum receives are for a telehealth visit. By the end of March, approximately 33% of all behavioral health claims for Optum members were for a telehealth visit. The most recent claims data indicates that the proportion of telehealth visits continues to sharply increase.