MVTV Wireless helps out Frontier customer after PUC meeting

I heard from a lot of people after I posted about the PUC-Frontier meetings last week. Systemically, people in rural areas are frustrated by lack of choice and competition in broadband providers.

I did hear one happy ending story from MVTV Wireless, a provider that offers another option in some areas. Julie Foote, at MVTV, had reached out to someone who gave public comments at the meeting and was able to get them a better connection. I wanted to share the story – especially if it helps connect someone else to the broadband they need. Here is the Q&A on it…

How did Joe connect with you?  I reached out to Joe after reading the Blandin Blog. I was able to track him down thru work (googled him and found his LinkedIn account). Joe was surprised by how much attention the article was getting, and seemed to be glad that it was making a positive impact. Joe had never heard of MVTV Wireless Internet but was willing to give us a try. He agreed to allow our tech to check his location for Line Of Sight (LOS).

How were you able to help? Signal was available from our Worthington Access Point (AP), our tech installed the radio and Joe’s family now has 25Mbps!

As a member-owned not-for-profit Cooperative, if we had not been able to find LOS to Joe’s home, we would have tracked it as a ‘miss’ and continued to work on a solution if possible. …cause that’s what coops do. We focus on member needs.

This is how MVTV determines where we need to build/expand to next. Each new community is served due to an expressed need for alternative broadband internet choices. This practice enables us to go where we are needed and not waste resources on areas already being served sufficiently.

What speeds and prices are available? MVTV Wireless Internet provides unlimited fixed wireless broadband internet service at speeds ranging from 5Mbps to 25Mpbs. If a business were to need more speed, our Business Sales Team would work with them to find the appropriate technology for their bandwidth needs and mission critical tech support. For a list of plans, go to https://www.mvtvwireless.com/our-products/wireless-internet/ or call our office in Granite Falls at 320-564-4807. The prices listed are exactly what you pay. …no hidden fees. And we do not have contracts.

And how would someone know if you were available in their area? MVTV serves SW MN and a map of our footprint can be found here: https://www.mvtvwireless.com/our-products/wireless-internet/coverage-maps/

And/or on a more macro level – are you interested in talking to new service areas? ABSOLUTELY! Since our $1.85M middle mile network upgrade (which was completed last summer), we are now able to offer faster speeds and reach more areas. Since then, we’ve been actively back-filling areas we had not been able to serve in the past. In just one year, we’ve delivered service to dozens of new communities throughout our footprint.  Residents and businesses should check back with us if they had tried us in the past. We’ll be happy to send a tech for a recheck at no charge.

This entry was posted in MN, Rural, Vendors, Wireless by Ann Treacy. Bookmark the permalink.

About Ann Treacy

I have a Master’s Degree in Library and Information Science. I have been interested or involved in providing access to information through the Internet since 1994, when I worked for Minnesota’s first Internet service provider. I am pleased to be a part of the Blandin on Broadband Team. I also work with MN Coalition on Government Information, Minnesota Rural Partners, and the American Society for Information Science and Technology.

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