Qwest is in trouble for hurting their customers who have gone shopping for a new broadband provider. According to FierceTelecom, former Qwest customers in Minnesota and Washington (State) have taken Qwest to court in Seattle to challenge its practice of early termination fees for broadband services.
These guys had signed up for Qwest’s Price for Life service and decided life was a little too long. When they cancelled their orders they were charged $200. The Price for Life is really only two years but the customers claim that they didn’t sign a contract.