Rural Minnesota is often overlooked. Many people in our region, especially seniors and older adults, rely on their landline phone service. Many still do not have cell service due to the increased cost or simply the unavailability of adequate broadband in their area. Frontier, a major provider in these areas, plans to discontinue its traditional landline service and has made that proposal to the Minnesota Public Utilities Commission.
AARP wants to ensure that consumers are not left without dependable and affordable access to essential phone service. We hope the commission requires strong consumer protections before allowing a discontinuation of landlines. Reliable and affordable phone service is too important to tinker with without making sure everyone has that protection.