Emergency Broadband Benefit has enrolled just 1 in 12 eligible households

The Benton Institute is keeping an eye on Emergency Broadband Benefit…

Two weeks ago, the Federal Communications Commission released data on how many households have signed up for the Emergency Broadband Benefit (EBB), a program created by Congress in response to the COVID-19 pandemic. The program offers eligible households a discount of up to $50 per month on broadband service. The data, available through the Universal Service Administrative Company (USAC) which administers the Emergency Broadband Benefit Program, shows that over 3 million households have signed up for the new program. The downloadable spreadsheet shows that 3,125,066 households have enrolled for the benefit.

A close look at the data reveals some highlights:

  • The first wave of data indicates that, thus far, the Emergency Broadband Benefit has enrolled about one in twelve eligible households.
    • Analysis of 2019 American Community Survey (ACS) indicates that 31.7 million households are eligible for the FCC’s Lifeline program. Data on the Supplemental Nutritional Assistance Program (SNAP) shows that 4.3 million more households used SNAP in 2021 than in 2019. This suggests that 36 million households are Emergency Broadband Benefit-eligible (using Lifeline qualification as a guide).
  • Places where wireline broadband adoption rates are low have exhibited above-average rates of households signing up for the Emergency Broadband Benefit.
    • Puerto Rico and New Orleans stand out as places with high rates of Emergency Broadband Benefit enrollment, along with cities such as Detroit, Milwaukee, Baltimore, Cleveland, and Philadelphia – all of which have high rates of poverty and residential segregation.

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