Family Service Rochester opens telehealth door for therapy

The Brainerd Dispatch reports…

On Thursday, March 18, Family Service Rochester announced the launch of new telehealth counseling services. The services are available for new and existing patients. Counseling sessions can be provided via internet connection on a smartphone, tablet or computer. The process, which is all completed from one’s home, starts with a phone call and completing a few online forms before the patient is scheduled to talk with a mental health professional.

Ashleigh H. Dowis, director of clinical services for Family Service Rochester, said last week that the organization hadn’t seen a great influx of new clients but the new service may allow for more people to feel comfortable accessing counseling.

They also touch upon the impact of the online world on the pandemic…

Stay connected but also disconnected, Sawchuk recommends. Staying connected to social support is incredibly helpful and therapeutic during difficult times, he said. With modern technology, it is easy to reach out to someone but it is important to make sure that those people you may be reaching out to bring you up, rather than down.

“It is OK to disengage from watching, reading, listening to news and news stories about the coronavirus,” Kinsella said. “If you are inundated with that, it can create a secondary traumatic stress.”

Both Kinsella and Sawchuk recommend limiting news consumption. Stay informed, but not plugged in 24/7.

This entry was posted in Healthcare, MN by Ann Treacy. Bookmark the permalink.

About Ann Treacy

Librarian who follows rural broadband in MN and good uses of new technology (, hosts a radio show on MN music (, supports people experiencing homelessness in Minnesota ( and helps with social justice issues through Women’s March MN.

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