MinnPost looks at what broadband providers are doing to facilitate life ongoing online during a pandemic

MinnPost takes a look at what broadband providers are doing to keep us online during the coronavirus pandemic slow down. They start with an introduction to the Keep Americans Connected Pledge

What is called the Keep Americans Connected Pledge promises to not terminate internet service to residential or small business customers because of failure to pay for reasons connected to the crisis. It also calls on providers to waive late fees and open any wifi hotspots to all users.

The article looks at specifics of a few providers…

Jill Hornbacher, the director of external communications for Comcast in the Twin Cities, said the company is pausing its data caps and offering its Xfinity wifi hotspots free for everyone. And since it is also a cable provider, it has added news content as well as providing grade-level education programs for parents with students at home.

The company is also increasing access to its lowest cost internet service, Internet Essentials, which has been available to low-income users for $9.95 a month. New customers will receive 60 days of service without charge; the company is also increasing speeds for all customers on the plan.

Xfinity’s Internet Essentials plan also comes with a modem, access to hotspots and a basic laptop computer for $150. …

Other providers have increased service offerings as well, including MediacomSpectrum/Charter CommunicationsMidcoCenturyLink and Arvig Multiwav. 

Anna Boroff, executive director of the Minnesota Cable Communications Association, said all members of the trade group are following the FCC pledge and many are offering help to low-income users and to families trying to access e-learning during school closures.

I’m also working on a list of what local providers across the state are doing. If you know of any other deals, please let me know.

This entry was posted in MN, Vendors and tagged by Ann Treacy. Bookmark the permalink.

About Ann Treacy

I have a Master’s Degree in Library and Information Science. I have been interested or involved in providing access to information through the Internet since 1994, when I worked for Minnesota’s first Internet service provider. I am pleased to be a part of the Blandin on Broadband Team. I also work with MN Coalition on Government Information, Minnesota Rural Partners, and the American Society for Information Science and Technology.

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