CenturyLink will pay nearly $9M in MN overcharge case

MPR News reports…

CenturyLink has agreed to pay nearly $9 million to settle allegations the company overbilled Minnesota customers, Minnesota Attorney General Keith Ellison said Wednesday.

Ellison said the settlement requires CenturyLink to pay more than $844,000 in refunds to more than 12,000 Minnesota customers who were promised a discount they did not receive. The company will pay an additional $8 million that Ellison’s office will use to distribute refunds to other customers. The settlement also requires the Louisiana-based company to change its billing practices and to disclose the true price of its services at time of sale and in its advertisements.

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About Ann Treacy

Librarian who follows rural broadband in MN and good uses of new technology (blandinonbroadband.org), hosts a radio show on MN music (mostlyminnesota.com), supports people experiencing homelessness in Minnesota (elimstrongtowershelters.org) and helps with social justice issues through Women’s March MN.

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