Connect Minnesota recently released a report on consumer broadband satisfaction in Minnesota. Here are the highlights…
In short, people are pretty happy about reliability of service (82%) – less so with mobile (64%) and not as happy with monthly price (43% for wired and 42% for mobile).
Just to put it in perspective – here’s how Connect Minnesota ranked service in Minnesota compared to the US Average:
- US Average Monthly Bill $38.25
- US Average Download Speed 4.8 Mbps
- MN Average Monthly Bill $44.48
- MN Average Download Speed 6 Mbps
So we are a little faster than average and we are more expensive than average.
I have to add that ironically, my wireline access disappeared as I was posting this and I had to switch to a wireless option. In fairness, my wireline account, while not as fast as I’d like, rarely completely disappears!