Home and Community Options, Inc.

Light Speed Grant Recipient

Peter Walsh, Project Coordinator

Project Update

May 21, 2008

 

 

The new news is that we have been playing with our IP Video with two-way audio.  Not quite video conferencing but quite workable.  The fiber connection between the two sites really enhances performance.  When I ran the same configuration via the cable modem the delay was objectionable but over the fiber it was almost non existent.  My next step is to train a staff person and her supervisor so they can conduct some supervision via the IP video.  We also intend to experiment with a real video conferencing solution.  We will get to that next month.

 

The staff training is in its final stages and we are just rounding up our stragglers so we can have attained a uniform base level of competency.  It is so encouraging to hear the staff verbalize their satisfaction and to have them reinforce the importance of everybody getting the training.

 

We now have eight sights implementing our eFile program.  We have four sights fully implemented, four about 75% implemented and we have another two just starting the process.  This system enables a program to go completely paperless with all of the required documentation and standardizes all the forms and templates across all programs.  Another side benefit that we just realized was how much it reduced training of existing employees who transfer from one program to another.  We just had one staff who had been using the eFile switch to a new program and there was no lag time at all as the eFile was the same in her new program.

 

Our remote monitoring program is progressing slowly, but progressing.  We have now solved our IP Intercom problem and by the end of June we should have full duplex audio streaming out of our test facility.  This is quite a robust application and we are anxious to start testing other facets of it.

light speed communityThe Blandin Foundation is supporting four standout broadband programs through the Light Speed program. The program’s purpose is to stimulate the deployment of bandwidth intensive applications that connect local institutions to area resident’s home. This post comes from a Light Speed community leader.

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