There is an interesting scholarly article (Time poverty, waiting, and broadband adoption: Evidence from the US by gender and income) on the impact of broadband access on people’s discretionary time. In a nod to time-saving, I tried to think of the most efficient way to share the information and focus on broadband access while flagging other related topics in the article.

Here’s the promise of the research, in bullet points…

• Time poverty, or the lack of time to invest in discretionary activities aimed at maintaining one’s physical or mental well-being, has long been a human concern (Kalenkoski & Hamrick, 2013; Vickery, 1977).
• We examine waiting time because, differently from time devoted to other activities, which may reflect personal preferences, waiting time is almost universally disliked and has no intrinsic benefit (Holt & Vinopal, 2023; Schwartz, 1974).
• Through this lens, high-speed broadband connections constitute a critical first step in efforts to expand communities’ access to goods and services, minimize waiting, and free up time for more fulfilling activities (Turner & Grieco, 2000).
• Our analysis finds a significant association between living in counties with higher broadband adoption levels and reduced time spent waiting for goods and services. The effect is particularly pronounced among women, who are disproportionately responsible for time-intensive, unpaid household labor (Brenan, 2020). Yet, we also suggest that complementary policy interventions may be necessary to mitigate time disparities across socio-economic lines.

And a look at ROI (when return in time) from a government/citizen perspective…

Addressing waiting-based inefficiencies calls for targeted solutions, and broadband and digital technologies offer one. To this extent, tax return–free filing programs that integrate administrative data could save Americans an estimated 225 million hours annually, while online voter registration cuts administrative burdens and boosts turnout by reducing long heavy processes (Goolsbee, 2006; Herd & Moynihan, 2018). Similarly, remote work saves the average person 72 min of commuting each day, allowing individuals to reallocate time to leisure and caregiving (Aksoy et al., 2023).

Yet, these time-saving gains hinge on both the provision of digital services online and citizens being able to take advantage of those through reliable internet connections (Mossberger et al., 2022). Consequently, broadband operates as the foundational infrastructure enabling both the delivery and use of digital services. In other words, lacking broadband, citizens, businesses, and governments cannot effectively use online services while digital service provision becomes impractical.

Recognizing this, federal and state policymakers in the United States have invested significantly in digital infrastructure – most notably through the 2021 Infrastructure Investment and Jobs Act (IIJA) and the American Rescue Plan Act – to extend broadband to every household. These place-based strategies reflect a growing understanding that broadband is not just a technological solution, but a foundational element of equitable service delivery and local development. As such, we argue that, similarly to other place-based characteristics, broadband adoption can shape individual outcomes through institutions, resources, and community dynamics (Chyn & Katz, 2021)

And their hypotheses:

• As broadband subscriptions increase within a county, the amount of time residents spend waiting for goods and services decreases.
• The negative relationship between county-level broadband adoption and waiting times is stronger among women than among men.
• The negative relationship between county-level broadband adoption and waiting times is stronger among low-income individuals than among higher-income individuals.
• The negative relationship between county-level broadband adoption and waiting times is strongest among low-income women.