National Skills Coalition reports…

Over the past year, National Skills Coalition has spoken with nearly 100 small and mid-sized businesses on topics related to skills and credentials. (Some of our findings are detailed in Big Insights from Small and Mid-Sized Businesses.)

Many of those businesses are manufacturing companies that are on the frontlines of digital adoption. They shared examples of how they are adopting new technologies ranging from robotics to precision machining to AI and more. These businesses offer an important ground-level perspective on a broader national challenge: how to ensure workers and local businesses have the skills, support, and flexibility needed to adapt to technological change and share in its gains.

Insights from these businesses can help policymakers and advocates design flexible policies that equip workers and their employers to respond to the ongoing technological shifts in the US economy. Below, we describe key insights and policy implications associated with them.

I’m abbreviating the list to include only the insights, not the ways in which policy can help…

Leading businesses know how digital skill-building relates to capital expenditures

General digital resilience is just as important as particular skills

Interpersonal skills can amplify (or undercut) digital skills

Hands-on, experiential learning matters for digital skills too

AI can help to expand existing internal talent development resources

Jobseekers and educators can do more to communicate the relevance of tech credentials