Surveys show broadband is mostly working and mostly important

Telecompetitor reports

Two things are clear in an internet satisfaction report commissioned by Amdocs and conducted by researchers at Dynata: Broadband generally is working well and many see it as a necessity.

The survey found that 89% of respondents said they have reliable access and that the number of homes with more than nine connected devices has almost doubled since 2021. Only 13% of homes with annual incomes of less than $50,000 per year – which the graphic refers to as “low-income” —have more than nine connected devices. Forty-one percent of households with incomes of more than $150,000 have more than nine.

The survey found that almost half—49%–of consumers said that they are happy with their home Internet, while occasionally having issues. Forty percent said they never have an issue and 11% said they struggle with connectivity.

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About Ann Treacy

Librarian who follows rural broadband in MN and good uses of new technology (, hosts a radio show on MN music (, supports people experiencing homelessness in Minnesota ( and helps with social justice issues through Women’s March MN.

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