Educause report finds unreliable broadband is a top stressor

Educause has released their 2022 Students and Technology Report; they are looking at undergraduates. Here are some of the top level fundings…

  • Educational technology impacts student wellness. Most respondents experienced technology challenges over the past academic year, and about half of them reported that such issues caused them stress.
  • Physical campus spaces continue to play an important role in students’ access to education. Survey respondents most typically solve technology challenges on their own, but they still use institutional services such as computer labs and Wi-Fi access.
  • The online versus face-to-face dichotomy is being disrupted. Students’ modality preferences have shifted toward online options since 2020. Even survey respondents who prefer fully face-to-face courses want access to a variety of online resources and activities. No matter the modality, students are looking for flexibility, social interaction, and academic engagement.
  • Device access is not a simple issue when examined through an equity lens. Although students generally have access to devices adequate to meet their educational needs, not all students have the privilege of using their preferred devices for their school work. Survey respondents with disabilities and those with pandemic-related housing situations were less likely to use the devices they would prefer.
  • Assistive technology can help all students. Respondents—even those not reporting any disability—indicated that they need to use a variety of assistive technologies. For example, over a third of respondents said that they need captions on videos.
  • Students are whole people with complex learning needs and goals. Completing a degree is the most common way respondents defined a successful higher education experience, but they are also hoping to secure a job, achieve personal growth, secure a high salary, and more.

Diving in deeper, they found that unreliable broadband was a top stressor and concern with students…

This entry was posted in Digital Divide, education, Research by Ann Treacy. Bookmark the permalink.

About Ann Treacy

Librarian who follows rural broadband in MN and good uses of new technology (, hosts a radio show on MN music (, supports people experiencing homelessness in Minnesota ( and helps with social justice issues through Women’s March MN.

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