Tools that local government can use to monitor and respond to social media chatter

The coronavirus sheltering and distancing is bringing technology (and access to broadband!) to the forefront in so many ways. Today I have a bunch of tools designed for local governments, although probably just as useful to other organizations.

Starting with – Zencity

Zencity’s platform monitors and aggregates online discourse in real-time. The platform provides insight on what people are saying on specific topics from a range of social and local media channels. This allows city leaders to quickly respond to residents’ real concerns around COVID-19 without guessing about what is important to them. Geolocation data pinpoints discourse according to specific neighborhoods, so that localized resources and outreach can be targeted and efficiently allocated.

This entry was posted in Government by Ann Treacy. Bookmark the permalink.

About Ann Treacy

Librarian who follows rural broadband in MN and good uses of new technology (blandinonbroadband.org), hosts a radio show on MN music (mostlyminnesota.com), supports people experiencing homelessness in Minnesota (elimstrongtowershelters.org) and helps with social justice issues through Women’s March MN.

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