The coronavirus sheltering and distancing is bringing technology (and access to broadband!) to the forefront in so many ways. Today I have a bunch of tools designed for local governments, although probably just as useful to other organizations.
Starting with – Zencity …
Zencity’s platform monitors and aggregates online discourse in real-time. The platform provides insight on what people are saying on specific topics from a range of social and local media channels. This allows city leaders to quickly respond to residents’ real concerns around COVID-19 without guessing about what is important to them. Geolocation data pinpoints discourse according to specific neighborhoods, so that localized resources and outreach can be targeted and efficiently allocated.