Reaping the benefits of broadband: Statistics on Telemedicine

I ran across a fun article – 29 Statistics You Need To Know About Healthcare & Telemedicine. It comes from a telehealth provider – I want to recognize that – but I thought at least some of the 29 statistics were worth sharing…

  1. Right-Sizing Care: Over the next decade, the aging American population is expected to place increased demands on the U.S. healthcare system. For older Americans, a review of medical records, found that 38% of doctor visits, including 27% of Emergency Room (E.R.) visits could have been replaced with telemedicine.
  2. Potential Annual Employer Savings: In a 2014 study, Towers Watson concluded that telehealth had the potential to generate $6 billion in annual healthcare cost savings for US. employers.
  3. High Patient Satisfaction: A 2016 survey funded by the NIH (which analyzed responses from 3,000 patients treated at via telehealth a CVS Minute Clinic) concluded that between 94 percent and 99 percent were “very satisfied” with telehealth, while one-third of respondents preferred the telehealth experience to an in-office doctor visit.
  4. Equivalent Quality of Care: According to the American Telemedicine Association, “Studies have consistently shown that the quality of healthcare services delivered via telemedicine are as good those given in traditional in-person consultations.”
  5. Average Consult Wait Time: The average wait time for a call-back for First Stop Health virtual consultation is less than five minutes.
  6. Health Care Savings and ROI:  With an average usage rate of 50%, First Stop Health saves a typical employer, with 1000 employees, $95,388 by redirecting care to appropriate lower-cost alternatives; which yields an average ROI of 60%.  These savings do not include any estimates for the value of avoided follow-up visits, increased employee productivity, reduced claims experience or intangible employee benefits, like improved health through earlier treatments and reduced stress.
This entry was posted in Healthcare, Research by Ann Treacy. Bookmark the permalink.

About Ann Treacy

Librarian who follows rural broadband in MN and good uses of new technology (, hosts a radio show on MN music (, supports people experiencing homelessness in Minnesota ( and helps with social justice issues through Women’s March MN.

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