Public Knowledge has released a new study on the impact of digital inclusion and modern life…

This paper by Public Knowledge Broadband Policy Director Alisa Valentin, Ph.D., and UnidosUS Senior Civil Rights Policy Advisor Claudia Ruiz, reveals that affordable, reliable high-speed internet is a foundational prerequisite for participation in modern-day life. Unfortunately, millions remain on the wrong side of the digital divide.

Here are the key findings…

• Consumers possess a sophisticated understanding of solutions needed to bridge the digital divide, but they face systemic barriers due to policies that prioritize concentrated wealth over community needs. False narratives and associated policies rooted in scarcity have diverted resources away from those who need them most.
• The digital divide compounds every other challenge struggling households already face. Communities do not face barriers to broadband access and adoption in isolation. Instead, these obstacles intersect with challenges with housing stability, healthcare, employment, and education, which makes it imperative that these issues are addressed in concert with the closing of the digital divide.
• Past policy approaches to closing the digital divide have failed to center community wisdom. Effective solutions meet people where they are so they are empowered to strengthen grassroots solutions, such as by embedding digital resources in frequently visited places or integrating digital navigation programs in existing areas of community support to meet their needs.
• The Universal Service Fund must be urgently reformed to provide a robust broadband affordability benefit of approximately $40 (or more if someone is in a high-cost area or living on Tribal lands) that reflects the market costs and the reality of competing costs of household expenses.
• Network resiliency must be strengthened by shifting high-cost program support toward operational expenses and network hardening.
• Broadband adoption must be prioritized through sustained federal investment in digital skills, device access, and culturally responsive training and digital navigation programs.