US News and World Report reports…

In late 2023, U.S. News & World Report surveyed 2,500 Americans about their internet bill costs over time, their internet service reliability, and how satisfied they are with the internet service they get for their money.

Not surprisingly, the cost of internet service – like that of many other basic expenses, including groceries and utilities – has been rising, and the price users pay tends to increase over time. According to our latest survey, the average current cost of a U.S. internet bill is $89, compared to an average bill of $77 when the customer first signed up for internet service.

That upward cost trend was also apparent in our late 2023 survey report, as more than half of respondents (53%) said they were originally paying between $20 and $60 per month for internet service when they initially signed up with their current internet provider.

A little bit about speeds…

After asking respondents to complete an internet speed test, we found the most common download speed for U.S. consumers is 101 megabits per second (Mbps) to 300 Mbps. This is followed by 301 Mbps to 1 gigabit per second (Gbps) as the second most common range and 25 Mbps to 100 Mbps as third.