US home broadband at 77 percent according to Pew

Pew Research reports

Smartphone ownership (85%) and home broadband subscriptions (77%) have increased among American adults since 2019 – from 81% and 73% respectively. Though modest, both increases are statistically significant and come at a time when a majority of Americans say the internet has been important to them personally. And 91% of adults report having at least one of these technologies.

A Pew Research Center survey of U.S. adults conducted from Jan. 25 to Feb. 8, 2021, also finds that some Americans have difficulties when trying to go online. Some 30% of adults say they often or sometimes experience problems connecting to the internet at home, including 9% who say such problems happen often. Still, a majority of Americans say these connection troubles occur rarely (41%) or never (21%).

I’m always interested in what they find out about who isn’t online…

While a growing share of Americans say they have a high-speed internet subscription at home, 23% do not.

Financial barriers are among the more common reasons why Americans do not subscribe to high-speed internet at home: 45% of non-broadband users say a reason is that the monthly cost of a subscription is too expensive, while about four-in-ten cite the cost of a computer as too expensive.

Similar shares of non-broadband users say a reason is they have other options for internet access outside of home (46%) or their smartphone lets them do everything online that they need to do (45%). A smaller share of Americans (25%) say they do not have a home subscription because broadband service is not available where they live or not available at an acceptable speed.

Some 27% of adults – up from 17% in 2019 – say they do not have broadband at home for some other reason, including 11% who say it is because they are not interested, do not care for it or do not need it.

Broadband non-adopters were asked which, among the reasons they mentioned, was the most important reason they did not have a broadband subscription at home.2 Some 27% of non-broadband users say the most important reason for not having broadband at home is cost – including 20% who say a monthly broadband subscription is too expensive and 7% who say a computer is too expensive.

This entry was posted in Digital Divide, Research by Ann Treacy. Bookmark the permalink.

About Ann Treacy

Librarian who follows rural broadband in MN and good uses of new technology (, hosts a radio show on MN music (, supports people experiencing homelessness in Minnesota ( and helps with social justice issues through Women’s March MN.

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