T-Mobile Fined $40 Million After Tricking Rural Customers With ‘False Ring Tones’

Gizmodo reports…

T-Mobile has admitted it engaging in misleading calling practices with its rural customers, and as part of an FCC settlement, is coughing up $40 million.

What exactly was T-Mobile trying to get away with? At issue is the practice of injecting false ring tones, causing rural customers to think their calls had already connected. Practically, that means while T-Mobile was trying to establish a link between parties—sometimes using additional local carriers for some of these more secluded customers—the phone was ringing in the earpiece of the caller, even though the callee might have never gotten a single ring.

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About Ann Treacy

I have a Master’s Degree in Library and Information Science. I have been interested or involved in providing access to information through the Internet since 1994, when I worked for Minnesota’s first Internet service provider. I am pleased to be a part of the Blandin on Broadband Team. I also work with MN Coalition on Government Information, Minnesota Rural Partners, and the American Society for Information Science and Technology.

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