Another speaker bio from the upcoming Broadband conference…
Pat Wickham, BSN, PHN, Director of Home Care and Hospice Services for Lakewood Health System Home Care and Hospice program.
I have worked for Lakewood Health System for 20 years, beginning my career as an LPN in the care center setting. Lakewood Health System has been instrumental in assisting me with career goals to achieve baccalaureate education in the field of nursing and to ladder up to my current position as Director of Home Care and Hospice. Our agency is a rural home care/hospice program servicing approximately 100 home care patients and 15 hospice patients in the heart of central Minnesota on a monthly average. We provide services to home care and hospice patients mainly in Todd County, but also provide services to patients referred in Cass, Wadena, Crow Wing, Morrison, and Ottertail Counties. We employ 3 RN Clinical Care Coordinators, 6 Staff RN’s, 2 Staff LPN’s, 20 Home Health Aides, 1 Licensed Social Worker, 1 Chaplain, 10 hospice/palliative care volunteers and 2 departmental secretaries. Our main office is located in Staples, Minnesota, but we have satellite offices in Long Prairie and Pillager, MN. Our intention as a grant recipient is to learn how we can achieve an increased level of customer service and improved health status of our patients, while controlling costs and need for “hands on care” by utilizing telemedicine services through broadband applications in the rural communities we service.
What aspects of broadband are on your mind these days?
I have been thinking about the use of telemedicine services in some of our very rural communities and have been wondering is the use of these services may indeed be limited by the lack of broadband applications in those areas. This will be something that we will need to investigate as we move forward in our attempts to provide telemedicine services to patients in those rural communities.
What are you hoping to learn at the conference?
I am hoping to hear about all the different kinds of projects that are being initiated with broadband services. There may be some information/material that will be helpful to us in our planned telemedicine project.